Security Guard/Driver - Bank of America - Farmington, CT
(2023-12)
- inspecting access points
- restraining trespassers
- responding to alarms and emergencies
- Secures premises and personnel by patrolling property
- monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior
- Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities
CNA - Certified Nursing Assistant/ Home Health Aide - Juniper HomeCare - New Britain, CT
(2025-03 - 2025-09)
- Activities of daily living, Light housekeeping
- Bathing Grooming Toileting Nail care
- Range of motion / exercises
- Transfers / use of mechanical lifting devices
- Oral feeding Vital sign checks: temperature, pulse, respiration
- Home Management Tasks: laundry, meal preparation, bed making etc.
- Assisting with ambulation Medication assistance
CNA - Certified Nursing Assistant - Pansy Homecare Service, LLC - Farmington, CT
(2023-12 - 2025)
- Activities of daily living, Light housekeeping
- Bathing Grooming Toileting Nail care
- Range of motion / exercises
- Transfers / use of mechanical lifting devices
- Oral feeding Vital sign checks: temperature, pulse, respiration
- Home Management Tasks: laundry, meal preparation, bed making etc.
- Assisting with ambulation Medication assistance
Delivery Driver/Medical Courier - PREMIER EXPRESS - Farmington, CT
(2023-08 - 2024-12)
- delivers high-quality products to our customers in a safe, courteous, and timely manner
- Establishes and maintains outstanding relations with customers
- Reviews and verifies invoices and purchase requests to ensure accuracy
- Inspects delivery vehicles and ensures the safety and security of the loading and unloading process
- Contacts customers to confirm delivery details
- Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews
- Maintains delivery logs and records
Security Dispatch Supervisor - DGA Security Systems - Manhattan, NY
(2022-07 - 2023-05)
- Communicate effectively with clients to relay information and collect data
- Dispatch DGA Security Technicians and Response Agents, as well as emergency services
- Update system information and document activity accurately
- Handle all inbound customer requests in a timely manner
- Perform additional functions and/or work on special projects that may be assigned at the discretion of management
Customer Service/Shift Lead - McDonalds - New Britain, CT
(2022-06 - 2022-11)
- Taking action to ensure the crew is meeting McDonald's standards
- Monitoring safety, security, and profitability
- Planning for each shift, monitoring performance during all shifts
- Strong customer service skills for working with customers and team members
- Communicating well with crew members, other shift managers, and GM
- Responsible for meeting targets during shits and helping with assigned departments
Customer Service/Claims Adjustment - Fidelis Care - Long Island, NY
(2019-01 - 2020-03)
- Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
- Provide assistance to members and/or providers regarding website registration and navigation
- Document all activities for quality and metrics reporting
- Process written customer correspondence and provide the appropriate level of timely follow up
- May coordinate member transportation and make referrals to other departments as appropriate
- Maintain performance and quality standards based on established call center metrics including turnaround times
PCA/Live-in Caregiver - Caregiving By Kathy - Rocky Hill, CT
(2018-10 - 2019-01)
- Activities of daily living, Light housekeeping
- Bathing Grooming Toileting Nail care
- Range of motion / exercises
- Transfers / use of mechanical lifting devices
- Oral feeding Vital sign checks: temperature, pulse, respiration
- Home Management Tasks: laundry, meal preparation, bed making etc.
- Assisting with ambulation Medication assistance
- Remain in the home for each 24-hour period, as assigned by clinical manager
PCA/Live-in Caregiver - Oxford Home Care - Bloomfield, CT
(2018-07 - 2018-10)
- Activities of daily living, Light housekeeping
- Bathing Grooming Toileting Nail care
- Range of motion / exercises
- Transfers / use of mechanical lifting devices
- Oral feeding Vital sign checks: temperature, pulse, respiration
- Home Management Tasks: laundry, meal preparation, bed making etc.
- Assisting with ambulation Medication assistance
- Remain in the home for each 24-hour period, as assigned by clinical manager
PCA - Arden Courts - Farmington, CT
(2018-04 - 2018-06)
- Observing residents
- Reporting any health issues to the supervising nurse
- Taking care of residents' personal hygiene
- Setting up of meal trays and documenting food/fluid intake
- Feeding residents & serving nutritional supplements
- Making beds & keeping the residents' space clean and tidy
- Transporting residents within the facility
- Turning bedridden residents to prevent bedsores
PCA - Manchester Manor - Manchester, CT
(2018-03 - 2018-05)
- Observing residents
- Reporting any health issues to the supervising nurse
- Taking care of residents' personal hygiene
- Setting up of meal trays and documenting food/fluid intake
- Feeding residents & serving nutritional supplements
- Making beds & keeping the residents' space clean and tidy
- Transporting residents within the facility
- Turning bedridden residents to prevent bedsores
PCA/Live-in Caregiver - Homewatch Caregivers of Windsor - Windsor, CT
(2015-07 - 2017-10)
- Activities of daily living, Light housekeeping
- Bathing Grooming Toileting Nail care
- Range of motion / exercises
- Transfers / use of mechanical lifting devices
- Oral feeding Vital sign checks: temperature, pulse, respiration
- Home Management Tasks: laundry, meal preparation, bed making etc.
- Assisting with ambulation Medication assistance
- Remain in the home for each 24-hour period, as assigned by clinical manager
PCA - KSY Home Care - Windsor, CT
(2015-03 - 2015-08)
- Observing residents
- Reporting any health issues to the supervising nurse
- Taking care of residents' personal hygiene
- Setting up of meal trays and documenting food/fluid intake
- Feeding residents & serving nutritional supplements
- Making beds & keeping the residents' space clean and tidy
- Transporting residents within the facility
- Turning bedridden residents to prevent bedsores
