Administrative Assistant I - IDHS, State of Illinois - Chicago, Illinois
(2022-01)
- Track time and attendance, daily, monthly, and yearly attendance reports.
- Prepare, enter, adjust, and process timekeeping and payroll.
- Assist the Chief of Staff with confidential program administration, oversight, office policies, and productivity of the bureaus.
- Coordinate and manage the Chief of Staff schedule and calendar, manage travel, track subordinate evaluation and retirement dates.
- Plan meetings, summarize meeting minutes, and distribute them.
- Utilize, develop, and prepare special reports and communications.
- Assist in gathering information from other parts of OHS for presentations.
- Review and analyze confidential and general inquiries received by the Chief of Staff, review legal documents, contracts, program policy and procedural recommendations, management reports, personnel evaluations, operational reports, review and monitor organizational changes, and recommend approvals and denials of request.
- Assist in posting Communications Alerts and all staff emails, website updates, social media updates, and maintenance of internal and external email lists.
- Review and analyze FOIA and OIG requests, ensure release and disclosure of information, and facilitate responses.
- Confer with payroll on timekeeping and payroll issues and concerns.
- Create job postings, flyers, job descriptions, interview schedules, and attend recruitment events.
- Serve as correspondence control manager and liaison to the internal and external entities and prepare reports for the Chief of Staff.
Human Resources Benefits Specialist - Addison Group - Chicago, Illinois
(2022-01 - 2022-12)
- Counseled employees and managers regarding policies, procedures, benefits claim processing, federal loan forgiveness applications, and time off rules.
- Provided policy interpretations to employees and managers. Trained managers on key policies and recordkeeping practices.
- Managed plan reviews and pricing changes for the benefits programs. Lead administration of benefit, medical, dental, life, short- and long-term disability, STD and LTD, flexible spending accounts, health savings accounts, wellness programming, employee assistance program, transportation commuter benefits, retirement, pension plans, workers compensation, FMLA, leaves, COBRA, and unemployment claims.
- Managed the annual benefits open enrollment process and wellness events.
- Lead administration, collection, and initial analysis for engagement, and benefit market surveys.
- Lead application implementation upgraded and usage for daily operations of HRIS, payroll, compliance training systems.
- Performed and reconciled invoices for benefit plans and managed costs to budgets.
- Performed investigations of misconduct allegations and coordinated grievances and mediated workplace disputes.
- Updated the Employee Handbook and required regulatory postings and key practice requirements of the student parent handbook.
- Conducted new hire onboarding, completed new hire paperwork, processed background checks and employment verifications, and coordinated required payroll and IT information.
- Oversaw and performed HR orientation and monitored orientation for new hires.
- Oversaw and processed employee job, department, personal and salary changes, new record creation and separations.
- Lead HR team in development and updated department operating procedures.
- Prepared, administered, audited, and maintained payroll, job descriptions, applicant, benefits, master forms, I 9, EEO, and performance management documents.
- Created and managed retention, compensation, diversity, parents right to know reports, and in response to audits, grants, and internal and external inquiries.
- Created employee communications and employee events.
- Served as backup webmaster, content curator for operation of the employee intranet and responded to inquiries.
- Coordinated with recruiting efforts and created reappointment letters, and parents right to know letters.
Human Resources Generalist - JCFS - Chicago, Illinois
(2021-01 - 2022-12)
- Conducted succession, workforce planning and forecasts.
- Approved leave of absences, accommodations, and Family Medical Leaves.
- Advised and coached management on employee relations matters including performance improvement plans, policy violations, employee grievances, terminations and conflict resolution while working remotely from home office.
- Facilitated mediation and resolution of disputes between management and employees.
- Conducted investigations including but not limited to harassment, discrimination, EEO, ADA complaints and presented fact findings and recommended steps to resolve.
- Established and updated policies, and procedures to keep current and ensure compliance with the Department of Labor, and Federal and State employment laws and regulations.
- Managed and conducted new hire onboarding, background checks, benefit orientation, and organized training and development initiatives.
- Lead and drive the performance management program.
- Administered and maintained exit interviews.
- Managed and processed unemployment claims.
- Recommended and implemented employee engagement and retention approaches.
- Developed recruiting strategies and plans.
- Established best practices on the Diversity, Inclusion, and Equity program.
- Evaluated jobs and established pay structures, job pricing, conducted external and internal market pricing benchmarking of positions and recommended salary grade assignments.
- Created and analyzed job descriptions, determined FLSA status, salary grades and union and non union affiliations for executive, clinical, union, and non-union employees.
Administrative Analyst III - Cook County Department of Transportation and Highways - Chicago, Illinois
(2021-01 - 2021-12)
- Managed and performed investigations and analysis of operational systems and procedures, program and organizational structures and policies.
- Recommended solutions to fiscal, technical, and administrative systems.
- Developed and implemented policies and procedures.
- Supervised, trained, and evaluated staff on administrative and fiscal reports.
- Provided technical assistance to support staff and the Safety Division.
- Analyzed fiscal and technical reports.
- Coordinated, managed, and compiled operating reports, budget projections, and expenditures.
- Coordinated and managed technical specifications for professional and operating contracting needs, contract management, and statistical records of performance.
- Collaborated with County staff and public officials to resolve policy and operational issues.
- Planned and coordinated training initiatives for the Safety Division.
- Vendor relationship liaison.
- Managed, reviewed, and investigated lost days, injury on duty, and workers compensation claims.
- Developed and maintained the Workers Compensation budget.
- Managed injury on duty and Workers Compensation cases, coordinated negotiation for settlement of claims, and prepared reports.
Human Resources Associate - University of Illinois at Chicago - Chicago, Illinois
(2019-01 - 2020-12)
- Counseled and coached directors and employees regarding performance management, employee relations / problem issues, and discipline processes and actions while working remotely from home office.
- Managed and approved HR Front End transactions, timesheets, payroll, salary planner, pay adjustments, overcompensation requests, FMLA and SURS Disability, sabbatical leaves, promotions, reclassifications, overpayments, and benefit payouts.
- Managed budget planning for recruiting and service award program and payments.
- Managed recruiting process and hiring searches committees, prepared recruitment advertising posting and conducted exit interviews.
- Managed the new hire onboarding process, facilitated orientation, conducted background checks, processed new hire appointments, fellowships, assistantships, stipends, staff, and faculty appointments.
- Managed I 9 compliance program and oversaw Visas, work authorizations and reverifications.
- Created and prepared job descriptions, determined FLSA status, salary grade and union and non-union affiliations.
- Enforced and monitored compliance with university and state mandated training and reporting for RNUA, ethics training, harassment training, and title IX.
- Provided human resources trend reports and analyses.
- Developed, implemented, and maintained human resource policies and procedures to ensure compliance with university, state, and federal laws and regulations regarding personnel practices, counsel various constituents on both internal and external policies and procedures and administer HR policies, procedures, and best practices.
- Identified and determined long and short-range goals and objectives of the human resources programs.
- Managed, approved, and denied FMLA, VESSA leave, vacation, and sick leave reports for Academic and Civil.
