Metro Dispatcher - Intercom Security - Pico Rivera, CA
(2025-04)
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Received and dispatched calls for emergency services.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Resolved customer complaints related to service issues or delays.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Developed strategies for improving efficiency within the dispatch department.
Unarmed Security Guard - David Shield Security - Calabasas, CA
(2023-02 - 2025-03)
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Coordinated closely with other departments within the organization as needed for various tasks.
- Communicated effectively with customers in order to provide excellent customer service experience.
- Prepared detailed incident reports when required for review by management team members.
- Ensured compliance with applicable laws, regulations, and company policies.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Unarmed Security Guard - Private Security Co. - Los Angeles, CA
(2018-10 - 2022-12)
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Responded promptly to inquiries from staff members regarding security issues or concerns.
- Apprehended and removed trespassers from facility grounds.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Investigated reported incidents to protect company assets.
- Identified suspicious activity to determine appropriate response.
- Patrolled crowds during events to preserve order and promote security.
Hospital Security Guard - Sentry1Security - Los Angeles, CA
(2018-08 - 2021-06)
- Patrolled hospital grounds to ensure safety and security of staff, patients, and visitors.
- Monitored access control systems to verify proper authorization for entry into the facility.
- Responded promptly and professionally to emergency situations.
- Investigated incidents on hospital premises and wrote detailed reports of findings.
- Provided escorts for visitors, vendors, or employees as needed.
- Verified identification cards of personnel entering restricted areas.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored access control systems, CCTV footage, and alarm systems.
Security Site Supervisor - Millennium Security - Los Angeles, CA
(2013-01 - 2018-06)
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Provided training for new security personnel on safety protocols and emergency response plans.
- Developed detailed reports on incidents and submitted them to management for review.
- Investigated suspicious activity and reported findings to the appropriate authorities as needed.
- Maintained records of employee attendance, shift changes, vacation requests.
- Monitored access control systems, CCTV footage, and alarm systems.
