Donna Monachino

Dependable and compassionate professional with hands-on experience in medical assisting, emergency medical transportation, patient intake, vital signs, phlebotomy training, medical documentation, insurance verification, and healthcare support. Also experienced in high-volume restaurant production and food preparation. Comfortable working with patients, maintaining accurate records, following safety procedures, and working effectively as part of a healthcare or service team.

Production Team Member at Olive Garden (Present)

• Prepare vegetables and ingredients for daily restaurant production.
• Work on the lasagna station, including lasagna preparation and related food-prep duties.
• Maintain food-safety, sanitation, organization, and quality standards in a high-volume kitchen.
• Work collaboratively with kitchen and restaurant team members while meeting production needs.

Prep Cook at Cleveland Draft House

• Prepared food and ingredients for daily restaurant service.
• Performed vegetable preparation, portioning, stocking, and kitchen organization.
• Maintained cleanliness and sanitation standards while working efficiently during busy service periods.
• Supported kitchen staff and maintained consistent food-quality standards.

Medical Transport at Johnston Ambulance Service (2010-02 – 2011-01)

• Provided medical transportation while maintaining patient safety, comfort, and dignity.
• Assisted with patient transfers and communicated appropriately with patients and healthcare personnel.
• Followed established safety and patient-care procedures during medical transport.

Volunteer Emergency Medical Services at Selma EMS

Approximately 1 Year

• Volunteered in an emergency medical services environment and gained exposure to emergency medical care and patient transport.
• Assisted with patient care and support while following established safety and emergency procedures.
• Developed experience working in a fast-paced emergency medical environment and as part of an EMS team.

Medical/Administrative Experience at Twinkle's Escape Sleep Disorders

• Performed insurance verification and insurance filing duties.
• Assisted with medical office administrative processes and patient-related documentation.
• Worked with healthcare information and maintained attention to accuracy and confidentiality.

Medical Assistant / Clinical Training

• Trained in patient intake and obtaining and documenting vital signs, including height, weight, and other basic patient information.
• Trained in phlebotomy and blood-draw procedures.
• Received instruction in injections and medication administration; classroom/training experience only.
• Trained in medical documentation and DHR/EHR charting procedures.
• Trained in insurance filing, verification, and related administrative procedures.
• Experienced with patient communication, organization, confidentiality, and basic clinical workflow.