Donna Vivio

Results-driven luxury sales professional with extensive experience driving revenue through consultative selling, relationship management, and high-value client engagement. Proven success selling premium travel experiences, luxury home products, and complex purchases requiring trust, expertise, and personalized solutions. Skilled in full-cycle sales, client acquisition, pipeline management, CRM systems, and building long-term customer relationships that generate repeat and referral business.

Sales Advisor at Villa Vie Residences (2025-07 – Present)

• Consult with clients interested in an exclusive luxury residential cruise lifestyle.
• Guide customers through high-value purchasing decisions using a consultative approach.
• Manage sales opportunities from inquiry through closing using CRM tools.
• Build relationships through personalized communication and exceptional service.

Personal Cruise Consultant at Regent Seven Seas Cruises (2024-12 – 2025-07)

• Sold ultra-luxury, all-inclusive cruise vacations to discerning travelers.
• Delivered personalized travel consultations and white-glove service.
• Managed client relationships through proactive follow-up and Salesforce tracking.
• Achieved sales and activity goals in a competitive luxury sales environment.

Outbound Sales / Cruise Concierge at MSC Cruises (2023-01 – 2024-01)

• Sold premium cruise vacations by matching travelers with customized experiences.
• Managed the sales process from initial contact through booking.
• Built customer loyalty through consultative selling and personalized recommendations.
• Consistently achieved sales objectives.

Account Manager / Sales at The Original Frameless Shower Doors (2014-03 – 2021-08)

• Consulted with homeowners, designers, and builders on premium custom glass products.
• Generated over $6 million in sales through relationship-based selling.
• Conducted showroom consultations focused on design, quality, and customer needs.
• Developed repeat and referral business through exceptional service.

New Home Sales Consultant at Centerline Homes

Consulted with prospective buyers purchasing upscale new construction homes, providing personalized guidance, relationship-based service, and support throughout the home-buying process.

Group Sales at Pearl Cruises

Managed group sales for premium cruise experiences, providing personalized travel planning, customized itineraries, and exceptional service to discerning clients while fostering long-term relationships.

Real Estate – Gold Coast School of Real Estate

High School Diploma – Piper High School