Donnalee Bowden

As a remote front office manager at Equity Kitchens LLC, I manage all inbound and outbound communications, ensuring smooth appointment scheduling and timely follow-ups. I resolve customer inquiries and concerns with patience and professionalism, often de-escalating difficult situations. Additionally, I support the team in daily administrative operations, ensuring a seamless customer experience both in-person and remotely.

Remote Front Office Manager at Equity Kitchens LLC (2020-01 – Present)

• As a remote front office manager at Equity Kitchens LLC, I manage all inbound and outbound communications, ensuring smooth appointment scheduling and timely follow-ups.
• I resolve customer inquiries and concerns with patience and professionalism, often de-escalating difficult situations.
• Additionally, I support the team in daily administrative operations, ensuring a seamless customer experience both in-person and remotely.

Flight Attendant at Alaska Airlines (2016-01 – 2020-01)

• As a flight attendant with Alaska airlines for 2 years, I ensured passengers safety by strictly adhering to all safety protocols and emergency procedures.
• I coordinated timely boarding and deplaning, managed in-flight service, and fostered a secure comfortable environment for all travelers.
• Punctuality and procedure were crucial, and I consistently ensured on-time departures and safety first operations.

Front Office Associate at Miracle Ear (2013-07 – 2016-01)

• As a front office associate at miracle ear hearing aids, I partner closely with an ear doctor to manage the entire office operations.
• I handled patient scheduling, read the clients, and fielded all incoming calls.
• In addition, I performed basic assembly of hearing aids, led marketing efforts, and ensured top-notch customer service keeping the office organized and patient focused.

Certificated Pharm Tech in Pharmacy Tech program – Heritage medical college (1998-06 – 2000-06)

Degree pending in Kinesiology – University of Colorado (1985-09 – 1987-09)

Cosmetologist Degree in Cosmetology – LaVonne's Beauty College