Dorathy Ubiam

Certified Data Management Professional (CDMP) with 6+ years leading enterprise data governance, metadata management, and data quality initiatives across financial services and healthcare. Proven ability to define and articulate data governance vision and roadmap to executive stakeholders, build governance frameworks, glossaries, and process flow diagrams across multiple Lines of Business (LOBs), and translate business SME requirements into functional, non-functional, and operational specifications for metadata management and data governance center applications. Hands-on experience administering Microsoft Purview's data catalog, business glossary, classification, and data quality rules engine — including domain/community configuration, workflow design, metadata attribute management, and governance KPI reporting — with skills directly transferable to Collibra, Atlan, and Pool Party environments.

Strong communicator skilled at partnering with business, IT, risk, and compliance stakeholders to ensure governance functions are understood and adopted.

Data Governance Consultant — Financial Services Client at Citibank (2024-06 – Present)

Project-Based Consulting Engagement

• Defined and articulated enterprise data governance vision and roadmap to executive and cross-functional stakeholders for a financial services organization serving ~2 million clients and 4,200 employees across 38 offices in Canada and the U.S.
• Partnered with 7 Lines of Business — Client, Portfolio & Holdings, Transaction, Advisor, Product, Benefits Enrollment, and Access & Entitlements — to build governance glossary, framework, and process flow diagrams, closing gaps in ownership, metadata, definitions, and data quality.
• Elicited functional, non-functional, and operational requirements from business SMEs to configure Microsoft Purview's metadata management and data governance center capabilities, including governance domains, data products, glossary terms, and CDEs.
• Developed a DAMA-DMBOK-aligned Data Governance Framework defining policies, standards, decision rights, escalation paths, and accountability for consistent governance across LOBs.
• Designed a federated governance operating model, configuring workflows and working with Data Owners, Stewards, and Custodians across 7 priority domains.
• Identified and documented 25+ Critical Data Elements (CDEs) across customer, portfolio, transaction, advisor, product, and benefits data, defining ownership, business meaning, and quality expectations.
• Standardized 20+ business glossary terms (Active Client, Assets Under Management, Investment Portfolio, Client Status, Portfolio Value, Advisor Assignment) to reduce definition inconsistency across systems and support metadata naming conventions and taxonomy standards.
• Designed and executed 15+ data quality rules (completeness, accuracy, validity, consistency, uniqueness, integrity), surfacing duplicate records, missing values, and inconsistent formats for remediation.
• Used SQL to profile and validate 50,000+ customer and transaction records, analyzing data flow and lineage across source and reporting systems and exporting lineage data for governance reporting.

HR / Business Office Director at Autumn Lake Healthcare (2022-04 – 2024-05)

Skilled Nursing / Healthcare

• Served as business data steward for 250+ employee and resident records, owning accuracy, completeness, and consistency of HR, payroll, census, payer, staffing, clinical, and financial data across multiple source systems.
• Governed 5,000+ records across ADP, PointClickCare, and StarPRO, identifying manual touchpoints and inefficiencies in data creation, approval, and reporting processes, and driving process improvements.
• Performed weekly data quality validation and cross-system reconciliation between ADP and PointClickCare, resolving 30+ monthly discrepancies and contributing to a 20% reduction in recurring data issues.
• Investigated and resolved 25+ data quality issues monthly through root-cause analysis in collaboration with HR, Nursing, Admissions, Payroll, and Business Office stakeholders.
• Standardized 15+ business definitions and reporting rules (census, occupancy, overtime, payer mix, DSO, claim-denial metrics) to support consistent enterprise reporting and metadata taxonomy.
• Produced and validated 20+ monthly governance, staffing, and financial reports, achieving 98% on-time delivery for management and compliance stakeholders.

Data Management & Governance Analyst — Remote Contract at Top Group Technologies (2019-05 – 2022-03)

• Improved data reliability across client systems by profiling business data and driving remediation of quality issues.
• Supported master data management (MDM) activities, strengthening master data consistency across business systems and domains.
• Built Power BI data-quality metrics dashboards to enable governance decisions and KPI tracking for stakeholders.
• Standardized documentation by creating SOPs for data collection, maintenance, and reporting, and built standardized business glossaries and data dictionaries, reducing definition inconsistencies across systems.
• Used SQL and Power BI to validate datasets and improve dataset accuracy for governance reporting.

Master's Degree in Health Service Administration – Strayer University

Bachelor's Degree in Public Policy Administration – University of Calabar