I am a DHA doctor of healthcare administration with experience in Healthcare consulting, HR/Business Office Director in a long-term care/ clinical settin
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Doctorate in Healthcare Administration and former HR/ Business Office Director with a track record of driving double digit improvements in A/R, workflow efficiency, and compliance across high volume Medicaid/Medicare post acute care settings.
Healthcare, a multi facility skilled nursing organization with estimated revenue above $400M, led HR and business office operations that reduced outstanding high balance A/R by 35% and increased revenue cycle workflow efficiency by 25%. Skilled at aligning HR strategy, policy, and talent development with regulatory requirements and financial goals to support sustainable growth and superior patient experience.
Independent Healthcare Consultant (Part‑Time) | Various Clients | 09/2025 – Present 25
hours per-week
● Conduct operational and workflow assessments for healthcare organizations, identifying process gaps that impact patient experience, compliance, and cash flow.
● Developed action plans that improved quality outcomes and organizational performance,
including standardizing intake and billing steps to reduce errors and rework.
● Delivered data driven recommendations aligned with CMS and payer requirements,
improving audit readiness and reducing compliance risk.
HR / Business Office Director
Autumn Lake Healthcare | Silver Spring, MD | 04/2022 – 05/2024/ 40 hours per-week
● Directed HR and business office operations for a skilled nursing facility within a large multi‑state network, contributing to financial performance within an organization generating hundreds of millions in annual net patient revenue.
● Re-engineered revenue cycle workflows by gathering requirements from internal teams and payers, reducing outstanding A/R on high‑balance accounts (>$2,300) by 35% and increasing operational efficiency by 25%.
● Led admission agreement audits and regulatory documentation reviews that improved
HIPAA and CMS compliance and strengthened survey preparedness.
● Established program standards, policies, and evaluation plans for the business office,
enhancing consistency in billing, collections, and resident communication.
● Handled complex customer service issues, resident concerns, and family escalations,
increasing satisfaction and reinforcing trust in facility operations.
● Managed census monitoring and documentation accuracy, supporting reimbursement integrity and regulatory reporting.
● Coordinated transportation logistics for residents’ medical appointments and maintained relationships with hospitals and providers to ensure continuity of care.
Walden University – School of Health Sciences | 08/2024 – 11/2025/ 20 hours per-week
● Mentored Doctor of Healthcare Administration learners on research design, scholarly writing, and program milestones, improving persistence and on time progression.
● Coached peers on evidence based practice and academic standards, sharpening leadership, communication, and coaching skills.
● Doctor of Healthcare Administration (DHA) | Walden University | 2025
● Master of Science, Health Services Administration | Strayer University | 2021
● Bachelor of Science, Policy Studies & Administration | University of Calabar, Nigeria |
2008
● Medical Assisting, EKG, Phlebotomy | Metropolitan Institute of Health & Technology |
2020
