Skilled Customer Service Professional
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I have been working in customer service for over 20 years and working remotely since 2017. I am a mom and I enjoy working from home to avoid commuting and missing more time with my family.I enjoy helping people and feeling that I am making a difference.
Current Employer: New England LifeCare - compound pharmacy delivering IV medications and TPN to patients in New england.
Arise.com - WFH portal- I worked aas a customer service agent via chat with TurboTax, as well as other roles over the phone with companies such as Intuit, Princess Cruise Lines, COACH, and Urgently Roadside assistance - 2020-2025
Online ESL Teacher with 2 different companies - Cambly Inc, VIPKID. Teaching English to children in various coountries via video 2017-2025
Neighborhood Health Plan- General Benefits and Pharmacy Benefits Rep - 2013-2015
I also worked for Verizon landline phone communications as a customer service and sales rep from 1999-2009
Bachelors in Human Development from Rivier University with a minor in Social Work
Some medical terminology and biology classes
