Medical Assistant/Patient Care Technician - Loving Care Home Health - High Point, NC
(2020-03)
Provided care for the illnesses and injuries of patients, managing their care under the supervision of medical personnel. Took regular vital signs, collected specimens and assisted patients with eating, personal hygiene and grooming.
- Closely monitored patients, noting all observations regarding changes in condition, interaction with medication, and physical status.
- Coordinated with physicians and nurses to provide the best possible patient care, increasing care levels based upon requirements and patient health.
- Assisted patients in traveling to appointments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Patient Care Technician - Griswold Home Care - Winston Salem, NC
(2018-01 - 2020-03)
Provided care for the illnesses and injuries of patients, managing their care under the supervision of medical personnel. Took regular vital signs, collected specimens and assisted patients with eating, personal hygiene and grooming.
- Closely monitored patients, noting all observations regarding changes in condition, interaction with medication, and physical status.
- Coordinated with physicians and nurses to provide the best possible patient care, increasing care levels based upon requirements and patient health.
- Assisted patients in traveling to appointments.
- Many other skills according to patient needs.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Used principles of growth and development to provide age-specific treatment and care.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered high-quality care to Type patients in hospital facility.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Upheld infection control and prevention policies across different patient-facing areas.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Clinical Research Coordinator - Carolina Clinical Trials
(2008-04 - 2012-09)
Coordinated and participated in clinical research, performing a variety of complex activities to collect specimens, compile data, record observations, and analyze research information.
- Ensured procedures adhered to the informed consent process, monitoring the research closely.
- Recruited patients for the research, conducting interviews, recording all medical history and medications, and scheduling exams between hospital and healthcare centers in multiple locations.
- Read over all research documents for particular study with patients, instructed and followed up on all patient initials/signatures on consent form.
- Performed phlebotomy, lab processing and shipping per protocol for all specimens.
- Started IV and administered medications per specific protocol, gave meds via IM/subQ injections, as well as oral and sublingual.
- Maintained study temperature logs, verifying information to ensure accuracy for research.
- Calibrated the centrifuge to conduct testing.
- Attended Sponsor Investigator meetings with the principal investigator.
- Worked with CRA for all sponsor audits, correcting any discrepancies.
- Worked/communicated with IRB.
- Kept current inventory on all research kits, binders, paperwork.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Followed informed consent processes and maintained records.
- Collected, evaluated, and modeled collected data.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Gathered, processed, and shipped lab specimens.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Clinical Research Assistant - PHARMQUEST, INC
(2006-01 - 2008-01)
Assisted in the research for a pharmaceutical study, providing support at all stages of the study, and collaborating with physicians to ensure a safe and productive research project. Performed phlebotomy, processed lab specimens, patient vitals, IM and SubQ injections per protocol and oversaw IVs.
- Managed the development and implementation of recruiting patients, educating candidates and ensuring an understanding of what was expected of the patient, as well as the research process.
- Maintained the confidential patient information, including prescribed medication, medical histories, and medical charts throughout the trial, verifying the information and recording all observations in the patient files.
- Assisted with the preparation for investigator study meetings.
Office Manager/Project Coordinator - MIDWEST PROPERTY DEVELOPMENT
(2000-01 - 2007-01)
Managed the operations for a real estate development company, overseeing the sales and customer service provided to customers, and utilized QuickBooks to maintain company accounts and ledgers.
Medical Assistant - Nephrology Care Of NC - Salisbury, NC
(1992-05 - 1994-02)
- Taught patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted at the Dialysis center. Cared for and pulled shunts, started IVs, completed EKG's and drew and processed labs per protocol. Assisted Dr. Martino on hospital rounds to see our active hospitalized patients.
