Doris Nelson

As a bright ambitious individual, I enjoy working in a fast paced, highly motivating position where I can assist others while expanding and challenging my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experiences.

Certified Medical Assistant at Ochsner Health System (2024-01 – Present)

• Clinical Assisting
• Data Entry
• Insurance Verification/ Authorizations
• Billing/Coding
• Filing/Chart Auditing
• Telephone Triage

Certified Medical Assistant at Children's Hospital of New Orleans (2022-12 – 2024-01)

• Clinical Assisting
• Data Entry
• Insurance Verification/ Authorizations
• Billing/Coding
• Filing/Chart Auditing
• Telephone Triage

Referral Specialist at HealthCare Support Staffing (2022-04 – 2022-12)

• Assist in monitoring utilization of behavioral health resources through processing prior authorizations
• Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list
• Route to appropriate staff when needed
• Verify eligibility and benefits
• Answer phone queues within established standards
• Data enters authorizations into the system

Certified Peer Support Specialist at RI International (The Bridge Center for Hope) (2020-11 – 2022-04)

• Conducting Group/Peer Meetings
• Data Entry
• Telephone Triage
• Filing/Chart Auditing
• Transport

Certified Medical Assistant at Baton Rouge Clinic (2015-10 – 2020-09)

• Clinical Assisting
• Data Entry
• Insurance Verification/ Authorizations
• Billing/Coding
• Filing/Chart Auditing
• Telephone Triage

Security Site Supervisor at Securitas (2013-11 – 2015-10)

• Supervise a staff of five
• Monitoring and Answering Alarms
• Weekly/Monthly Reports

Certified Medical Assistant II at General Health System (2011-05 – 2013-01)

• Clinical Assisting
• Data Entry
• Insurance Verification/ Authorizations
• Front Office Operations
• Billing/Coding
• Filing/Chart Auditing
• Telephone Triage

Senior Certified Medical Assistant at The Caring Clinic of Louisiana, LLC (2007-10 – 2011-05)

• Clinical Assisting
• Data Entry
• Insurance Verification/ Authorizations
• Front Office Operations
• Billing/Coding
• Filing/Chart Auditing
• Telephone Triage
• Supervise a staff of four
• Monthly/Quarterly Reports

Computer Office Specialist – Ascension College (1998-04 – 1998-10)

Certified Medical Assistant – Medical Training College (2005-03 – 2005-08)

Doctorate of Biblical Pychology – The HOPE Bible Institute (2023-06 – 2025-04)