Customer service expert
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I've spent my entire adult life in different forms of customer service; from hospitality to phone based. I am capable of concise and intelligent decision making that is mutually beneficial to the customer and the entity I represent. Outgoing and calm under fire, I am able to to remain professional and pragmatic during the course of working to an efficacious means to solutions.
10 years in hotel restaurant management, 4 years in telemarketing customer service, 1 year retail customer service
Associate degree in hotel \ restaurant management
