Sales & Operations for Brands & Communities
Send a job offer directly to this candidate
Energetic, results oriented hospitality professional with multiple years of corporate director level and hotel positions with Hilton Hotels in hotel brand support, sales, operations, and revenue optimization. Analytically minded with the proven ability to diagnose change in market trends to swiftly adjust action plans to increase market share. Leadership style begins every project with the customer expectation first.
Known for collaborative problem-solving and creative brainstorming with owners, managers and local hotel team while building relations with clients, their teams, and the greater hospitality community.
Intelligent Office | Boulder, CO | Feb 2022 - Sept. 2023 - Hired on as Business Center (Community) Manager to lead the sales effort for dedicated office, live telephone service, conference room and professional mail address memberships. Plus managing the day to day office activities, greeting guests, managing mail, hosting site tours and more. After several months, I was promoted to Director of Sales where I handled sales for for Denver area locations - Boulder, Cherry Creek, Denver Tech and Lakewood.
Hilton Hotels | Denver, home office | August 2005 - July 2020 - Director of Brand Management Performance Support
Responsibility included analyzing single-property, and multi hotel regions performance data to uncover gaps to perfection, developed action plans to improve performance in service delivery, sales, revenue, market share and product quality. Delivered expert strategic advice to portfolio of hotel leaders, management company executives and hotel owners nationwide to improve performance in key performance indicators, protect Hilton brand standards and drive Hilton brand initiatives. Support included customized on property consultations, telephone follow up and on-going touch points.
Director position responsibility grew from single brand support; Embassy Suites Hotels to include six brands: Embassy Suites, Homewood Suites, Homewood, Hilton Garden Inn, Hampton, and Tru hotel brands.
