Management Professional with 5+ years of experience
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Efficient and experienced management professional with 5+ years of experience in managing daily operations, supervising teams, and developing strategies for achieving sales targets and improving customer satisfaction. Skilled in customer relations, sales management, and mechanical engineering. Proven ability to work with and lead a team.
Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Assistant Manager/Truck care at Love's Travel Stops & Country Stores (2024-05 – Present)
Service Manager at Tires Plus (2019-01 – 2023-12)
As the service manager, I oversee all services to ensure that business needs are being met. Other responsibilities include overall accountability of a company's business requirements, supervising customer service Associate's as well as being able to provide assistance to customers. As the service manager I am also responsible for profit and employee retention.
Lastly and mostly, I play an essential role in customer relations by providing efficient problem- solving and building lasting relationships.
Sale Manager at Advance Auto Parts (2017-01 – 2019-12)
As the sales manager, I was responsible for supporting the store manager. Daily manager reports and closing the store at night. Make sure the bank deposit is accurate and the store is clean every night. I also keep the team members on task and operations running smooth.
Parts Expert, Salesperson, Cashier at AutoZone (2015-01 – 2017-12)
Gained extensive experience in analyzing and resolving common vehicle problems by following technical manuals, design specifications, schematic diagrams, diagnostics, and other specifications. Exposed to a wide variety of different parts, tools, and general mechanical knowledge. Became recognized as a competent parts expert, general maintenance, and sales expert. Left this position on good terms to move to Kentucky to be help support family.
Stock Associate at Walmart (2012-01 – 2015-12)
Loading and unloading shipments, organizing back room spaces, constructing displays, and stocking shelves. Being familiar with a variety of products SKU numbers and keeping an accurate inventory sheet. Assisting customers with working knowledge of the products, there functionalities, and the location of where to locate the desired product.
Performs and/or monitors maintenance and preventative maintenance projects. Supports departmental maintenance programs and executes daily, weekly, and monthly checklists. Left on good terms to relocate to New Orleans to experience living in a different area of the country and to be close to family.
Diesel Mechanic at Kentucky Army National Guard (1st Battalion-Glasgow, KY) (2007-07 – 2013-06)
Carpet Installer at Corvin's Floor Coverings (2009-01 – 2011-12)
Responsible for measuring and prepping rooms for the installation of carpet. Prepares and exhibits samples for selection, rips up old flooring, and installs carpet in offices, homes, and buildings. Utilize carpet-laying tools such as carpet shears, knee kickers, wall trimmers, loop pile cutters, heat irons, and power stretchers. Left this position on good terms as my KY Army National Guard unit prepared me for pre-mobilization tour of duty in Afghanistan (Operation Enduring Freedom).
HVAC Installation Technician at Bush Enterprise (2006-01 – 2009-12)
Gained extensive experience in analyzing and resolving HVAC problems by following technical manuals, design specifications, schematic diagrams, blueprints, and other specifications. Exposed to a wide variety of different HVAC systems and general mechanical engineering. Became recognized as a competent technician in the installation, maintenance, and repair of HVAC and refrigeration systems. Left this position on good terms upon college graduation to take a job that better used my education.
Associate Degree in Applied Science in Applied Science – Elizabethtown Community & Technical College (2010)
Diploma – LaRue County High School (2002)
