Dozenthsnail797 “SnailLord”

Program Coordinator with 12+ years of experience in education, team leadership, operations, and employee support. Experienced in recruitment support, background checks, training, documentation, scheduling, conflict resolution, and compliance. Currently pursuing a B.S. in Psychology and seeking an HR Coordinator or HR Assistant role.

Program Coordinator at Oshkosh Area School District (2025-08 – Present)

• Coordinate daily program operations while maintaining compliance with district policies.
• Maintain employee and student records, attendance, and required documentation.
• Support background check processes for staff and volunteers.
• Coordinate schedules and communicate with staff, families, and community partners.
• Resolve workplace and program concerns through effective communication and problem-solving.
• Use Microsoft Office and Google Workspace for scheduling, reporting, and documentation.

Flex Security Officer at Per Mar Security (2025-03 – Present)

• Investigate incidents and recommend appropriate corrective actions.
• Maintain accurate documentation and communicate effectively with team members.
• Monitor compliance with access and security procedures.
• Adapt quickly to changing schedules and operational needs.

Before- & After-School Teacher at KinderCare Learning Centers (2023-08 – 2024-10)

• Mentored and supported new teachers through training and guidance.
• Communicated with employees and families regarding policies, expectations, and concerns.
• Maintained accurate attendance and program records.
• Developed and implemented programming for diverse needs.

Shift Leader at Marcus Theatres (2022-12 – 2023-01)

• Trained and onboarded new employees and delegated daily responsibilities.
• Addressed employee and customer concerns and supported conflict resolution.
• Monitored team performance and provided ongoing coaching.
• Identified opportunities to improve team operations.

After-School Program Leader at Connects Whitefish Bay Recreation (2022-03 – 2023-01)

• Supervised staff and students while maintaining a safe, organized environment.
• Managed behavioral concerns using effective conflict-resolution strategies.
• Collaborated with school staff to coordinate daily operations.

Bachelor of Science in Psychology – University of Wisconsin–Milwaukee

High School Diploma – Freedom High School