Drew Pecor

Detail-oriented administrative professional with 7+ years of customer service, data management, and office operations experience. Graduate of Seminole State College's Medical Billing and Coding program with knowledge of insurance verification, healthcare reimbursement, HIPAA compliance, medical terminology, and electronic health records. Skilled in account follow-up, record maintenance, problem resolution, customer communication, and accurate data entry.

Seeking a Credit & Collections Specialist or Credentialing Specialist position where strong organizational and analytical skills can contribute to efficient operations and regulatory compliance.

Front Office Receptionist at RJC Landscaping (2015-01 – 2022-01)

• Managed high-volume incoming calls and customer accounts while maintaining accurate records.
• Processed customer payments and maintained financial transaction records.
• Resolved billing and service-related concerns through professional communication and problem-solving.
• Maintained confidential customer information and ensured documentation accuracy.
• Performed extensive data entry and record management with strong attention to detail.
• Coordinated scheduling and administrative support functions in a fast-paced office environment.

Customer Service Associate at Bath and Body Works (2015-07 – 2020-01)

• Processed daily transactions accurately while handling cash and payment reconciliation.
• Assisted customers with account inquiries, payment issues, and product concerns.
• Maintained accuracy and efficiency in a high-volume environment.

Customer Service Associate at Dollar Tree (2015-07 – 2020-01)

• Managed cash handling responsibilities and payment processing.
• Assisted with inventory tracking and record maintenance.
• Demonstrated accuracy, professionalism, and attention to detail.

Medical Billing and Coding (Health Information Management) in Health Information Management – Seminole State College of Florida (2024 – 2025)

Medical Billing & Coding Certificate – Seminole State College of Florida (2024 – 2025)