Dru Ralph

Dynamic and reliable professional with extensive experience in customer service roles. Proven adaptability and problem-solving skills, consistently ensuring guest satisfaction and operational efficiency. Recognized for maintaining organized environments and delivering exceptional service, contributing to a seamless experience for clients.

Valet Attendant - SP+ Valet - Denver, CO

(2023-10 - 2025-01)

• Managed vehicle parking and retrieval efficiently during peak hours.
• Assisted guests with luggage and directions, enhancing overall customer experience.
• Maintained cleanliness and organization of parking areas for safety compliance.

Caddie - Top Golf - Thornton, CO

(2022-11 - 2023-03)

• Delivering food and drinks to customers
• Assisted customers with any inquiries
• Sustained clean and smooth flowing environment for servers

Server - Boondocks - Northglenn, CO

(2023-03 - 2023-10)

• Provided exceptional customer service to enhance guest experience and satisfaction.
• Collaborated with team members to efficiently manage dining room operations during peak hours.
• Maintained cleanliness and organization of tables, ensuring compliance with health and safety standards.

Delivery Driver - Marco's Pizza - Westminster, CO

(2020-01 - 2021-08)

• Delivered orders efficiently, ensuring timely arrivals to enhance customer satisfaction.
• Navigated routes using GPS technology to optimize delivery times and reduce delays.
• Managed cash transactions accurately, ensuring secure handling of payments during deliveries.

Baker/Delivery Driver - Crumbl Cookie - Thornton, CO

(2019-01 - 2019-08)

• Prepared and baked cookies following standardized recipes to ensure consistency in taste and quality.
• Operated commercial ovens and mixers, adhering to safety protocols for equipment use.
• Collaborated with team members during peak hours to improve efficiency and meet customer demand.

Medical Coding - US Career Institute (2025-12)

University of Hawaii at Hilo

Metropolitan State University Of Denver