Dwayne Wallace

Experienced delivery driver and security professional with a strong background in customer service, logistics, and safety. Skilled in using various delivery apps and providing exceptional service.

Delivery Driver - Amazon - Lanham, MD

(2025-11)

• Consistently delivered packages to the correct destination within scheduled time frames.
• Efficiently loaded and organized delivery trucks under strict timelines
• Adhere to all traffic laws and company policies while driving.
• Adapted to varying weather conditions while maintaining delivery efficiency.
• Train new hires on the best practices for delivery and customer service.

Medical equipment Technician - Lincare - Beltsville, MD

(2024-05)

• Repairs and recertifies of home Ventilator, Concentrators, and other Respiratory equipment per manufacturer guidelines
• Executes testing procedures utilizing proprietary test equipment, ensures compliance to codes/manufacturer's instructions, troubleshoots, and sterilizes equipment for patient use.
• Documents and maintains records for all repair and function test of equipment.

Delivery Driver - DoorDash - Lanham, MD

(2023-12)

• Deliver meals promptly using app, enhancing customer satisfaction and route efficiency.
• Ensure timely delivery from diverse eateries, boosting client retention and app usage.
• Utilize app for efficient delivery, improving customer experience and reducing waiting times.

Field Technician - VEO - College Park, MD

(2022-12 - 2023-10)

• Located and retrieved scooters using company app and vehicle.
• Performed on-site battery checks and replacements.
• Transported scooters needing further maintenance to shop.
• Managed heavy lifting and extensive walking efficiently.
• Contributed to operational efficiency and timely service.

Security Officer - DES Protective Services - Washington, DC

(2021-08 - 2022-10)

• Conducted security checks, preventing unauthorized access and theft.
• Patrolled sites, ensuring safety and integrity.
• Implemented surveillance techniques, enhancing site security.
• Reported on security status, improving preventive measures.

Content Review - Gaggle - Remote Job

(2020-07 - 2021-08)

• Monitored student content, ensuring online safety for K-12 students in remote settings.
• Executed digital security protocols, leading to improved student protection.
• Collaborated with remote teams to address content safety issues effectively.
• Utilized analytical skills to identify potential risks in student content.
• Contributed to safer online environments, positively impacting student well-being.

Delivery Driver - Pizza Hut - Lanham, MD

(2019-10 - 2020-06)

• Optimized delivery routes and maintained precise timing standards while managing multiple concurrent orders.
• Handled payments and provided excellent service.
• Collaborated in store operations, contributing to a clean and efficient environment.

Delivery Driver - Uber Eats - Lanham, MD

(2016-11 - 2019-10)

• Efficiently delivered food items, ensuring timely arrivals and customer satisfaction.
• Utilized app-based navigation for optimal route selection, enhancing delivery efficiency.
• Provided exceptional customer service, maintaining high satisfaction levels.
• Resolved delivery challenges promptly, ensuring continuous service improvement.

Warehouse - Framebridge - Lanham, MD

(2017-10 - 2018-01)

• Assembled and packaged products efficiently, ensuring quality and timely shipment.
• Collaborated with team and supervisors to streamline daily operations.
• Maintained high attention to detail in a fast-paced warehouse environment.
• Communicated effectively to resolve issues and enhance workflow.
• Contributed to consistent on-time delivery of products.

Courier - Flash Delivery - Greenbelt, MD

(2017-07 - 2017-09)

• Efficiently handled urgent deliveries using personal vehicle, ensuring timely arrivals.
• Coordinated with dispatchers to optimize routes and maintain accurate ETAs.

Caterer / Delivery Driver - Sardi's Catering roadside assistance - AAA mid-atlantic

Roadside Assistance - Auto Rescue

Package handler - UPS

Cashier / Lot Attendant - Wegmans

Maintenance - Plumbers Union local #5

Cashier - Chick-Fil-A

High School Diploma - Business Communication - Suitland High School (2007-09 - 2009-06)