Dyanne Hartley

Dedicated professional with extensive experience in patient care, medication administration, and collaborative healthcare delivery. Skilled in critical thinking and problem-solving with proficiency in Microsoft applications and Epic systems. Eager to leverage expertise in quality and continuity of care as a Licensed Practical Nurse to contribute to a dynamic healthcare team.

Licensed Practical Nurse - Mid Carolina Internal Medicine - West Columbia, SC

(2023-01)

• Roomed clients and reconciled medications, allergies, and immunizations.
• Assist in placing and fulfilling orders for patient care such as EKGs, labs and refills.
• Administer medications, immunizations and any other duties as instructed by provider.
• Performs all duties efficiently and timely, while maintaining a positive patient flow.
• Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed.
• Complied with HIPAA guidelines to protect privacy of patients.
• Administered injections according to established guidelines; documented injection administration accurately.
• Collaborated with physicians and other healthcare professionals to deliver quality care.

Business Office Associate - Lexington Family Practice - West Columbia, SC

(2020-01 - 2022-12)

• Followed medication management procedures to comply with state and company guidelines.
• Assessed vital signs, collected specimens for laboratory testing, monitored fluid intake and output levels, recorded medical history information.
• Ensured that all safety standards were maintained at all times; reported any potential safety issues immediately.
• Maintained cleanliness of work area; stocked supplies as needed; disposed of hazardous materials properly.
• Educated patients and families on treatment plans and medications.
• Supported wound care needs and related nursing duties.
• Educated patients on proper nutrition and health maintenance topics; answered questions regarding medications.
• Took and recorded vital signs in patients to determine fitness and identify immediate health issues.
• Performed patient assessments and developed care plans based on individual needs.
• Supervised staff members to ensure quality care was provided to all patients.
• Supervised medication distribution and observed patients to identify progress or side effects.
• Served as liaison between patients and other medical or mental health professionals.
• Participated in interdisciplinary team meetings to discuss patient plans of care; implemented treatment plan modifications as needed. Collaborated closely with management for continuous process and safety improvement.
• Demonstrated excellent communication skills while interacting with patients, families, physicians, and other healthcare professionals.
• Maintained clinical staff schedule and supervised nurses' aides and assistants.
• Acted as interim Clincal Coordinator.
• Collected samples, such as blood, urine, and sputum from patients and performed routine laboratory tests on samples.
• Ensured all medications and clinical supplies were order and stocked for the practice.
• Implemented work flows for both program directors for the hospital's new Internal Medicine Residency program with Graduate Medical Education.
• Assists patients, visitors, providers and office staff in a courteous and friendly manner.
• Performs all duties efficiently and timely, while maintaining a positive patient flow.
• Serves as an office and patient liaison when required.

Assistant General Manager - Inakaya Watanabe Japanese Restaurant - Columbia, SC

(2012-04 - 2017-12)

• Effectively recruited and managed employees, handled team conflicts, oversaw daily operations.
• Ensured and measured guest satisfaction, handled customer complaints.
• Streamlined operations for effective inventory management and generated financial reports.

Diploma - Practical Nurse - ECPI (2022-10)

Certificate - Massage Therapists - South Carolina Massage Therapy Institute (2001-09)