Benefits Project Analyst - NJ TRANSIT - New Jersey
(2026-01)
- Acted as primary contact for Benefits department, handling inquiries through phone, email, and in-person interactions.
- Assisted in executing key initiatives, including open enrollment, enhancing employee engagement with benefits.
- Maintained and organized benefits case files, compiling data to support decision-making and issue resolution.
- Prepared reports and audit documentation, ensuring compliance with regulatory requirements.
- Managed multiple projects simultaneously, ensuring timely completion and alignment with departmental goals.
- Collaborated with hiring managers to develop offer letters that accurately reflect current salary ranges for open positions.
- Reviewed job descriptions for accurate classification and compensation alignment.
- Analyzed job descriptions to determine appropriate pay grades for new hires and existing employees.
Benefits Administrator - IPG (CONTRACT) - New York
(2025-08 - 2025-12)
- Resolved inquiries and complaints for employee benefit programs, enhancing employee satisfaction through prompt and courteous service.
- Updated and maintained vendor databases, supporting accurate benefits administration and improving operational efficiency.
- Led employee onboarding to improve understanding of benefits through clear communication.
- Updated and maintained vendor databases to support accurate benefits administration.
- Maintained and updated vendor databases.
- Reviewed benefits policy documents for compliance with legal standards, ensuring adherence and minimizing risk.
Leave Administrator - Services for the Undereserved (CONTRACT) - New York City
(2025-04 - 2025-08)
- Managed the full lifecycle of employee benefits administration, processing requests and determining eligibility.
- Served as primary contact for employee benefits inquiries, guiding employees on eligibility, options, and application procedures to enhance understanding and support.
- Coordinated with HR, management, and external vendors on benefits accommodation, facilitating return-to-work processes and effectively addressing absence-related concerns.
- Utilized HRIS and related systems to monitor benefit usage and entitlements, generating reports and analyzing data to assess program performance and ensure regulatory compliance.
HR Generalist/Benefits Compliance - The Dermatology Specialists (CONTRACT) - New York City
(2025-01 - 2025-03)
- Guided employees on benefits, enhancing satisfaction and ensuring compliance.
- Streamlined benefits administration processes by resolving complex cases and improving documentation workflows.
- Drives process improvements in benefits administration by resolving complex cases and streamlining documentation workflows.
- Supported FMLA claim processing for seamless leave management.
- Oversaw unemployment claims, maintaining company standards and supporting employee rights.
- Oversaw unemployment claims to uphold company standards.
- Facilitated employment verifications, ensuring accurate records.
Benefits Analyst - ICONIQ Capital (CONTRACT) - New York City
(2024-08 - 2024-12)
- Streamlined benefits administration processes, managing comprehensive insurance plans and 401(k) programs while ensuring vendor compliance and maintaining accurate documentation for audit readiness.
- Managed UK/US insurance plans, ensuring compliance and accuracy in benefits administration to support employee engagement and satisfaction.
- Led employee onboarding, improving understanding of benefits and fostering positive employee experience through effective communication.
- Led employee onboarding, enhancing understanding of benefits through effective communication.
- Facilitated open enrollment, resolving inquiries, and conducting thorough benefits audits.
Benefits Specialist - DocGo - New York City
(2023-09 - 2024-05)
- Guided employees in navigating medical, dental, vision, life insurance, 401(k), and wellness plans, enhancing their understanding of comprehensive benefits.
- Acted as a liaison between employees and vendors to resolve issues, answer questions, and manage appeals effectively.
- Facilitated communication between employees and vendors regarding problems, questions, and appeals.
- Provided clear, timely guidance on benefit-related issues to enhance employee understanding and satisfaction.
- Conducted benefit portion of new hire orientation.
- Resolved enrollment errors using Workday.
- Managed relationships with vendors and processed invoices for employee benefits to ensure smooth operations.
Benefits Administrator - Verisk (CONTRACT) - Jersey City
(2022-12 - 2023-06)
- Processed NY/NJ FMLA claims and coordinated leave of absences to support employee transitions and ensure compliance.
- Conducted benefits orientation for new hires, facilitating their understanding of available programs.
- Resolved enrollment errors using PeopleSoft and Business Solver system.
- Managed vendor relations and processed invoices for benefits, ensuring timely delivery and accuracy of services.
- Collaborated on various special projects to enhance team initiatives and organized meetings.
- Supported annual benefits enrollment initiatives with detailed planning activities.
