Dymend Gibbs

Results-driven leasing and property management professional with experience in multifamily housing, lease-up communities, resident relations, and property operations. Proven ability to increase occupancy, support resident retention, and deliver exceptional customer service in fast-paced environments. Skilled in leasing, sales, problem-solving, communication, and operational support across multiple residential communities.

Recognized for successful open houses, strong closing abilities, and building positive resident relationships that support occupancy and NOI growth.

Assistant Property Manager - Ultimate Staffing - San Diego, CA

(2026-01)

• Assist in the daily management and operations of two residential communities totaling 173 units
• Coordinate monthly rent collection processes, including preparing and delivering rent deposits to the bank
• Maintain organized and accurate resident files while ensuring compliance with company procedures and property standards
• Support resident satisfaction and retention by addressing concerns promptly and providing exceptional customer service
• Conduct apartment tours, manage leasing activities, and follow up with prospective residents to increase occupancy
• Coordinate and follow up on maintenance requests to ensure timely completion and resident satisfaction
• Communicate resident concerns, updates, and operational information directly to the Property Manager
• Utilize strong sales, communication, and problem-solving skills to build resident relationships and support leasing goals
• Successfully organize and host open houses that generate qualified leads and leasing traffic

Leasing Manager - CMND Hospitality - National City, CA

(2025-11 - 2026-01)

• Led leasing operations for a lease-up multifamily community, managing the full leasing cycle from initial inquiry through executed lease agreements
• Increased occupancy rates through strategic lead conversion, strong follow-up practices, and consistent achievement of leasing KPIs
• Supported leasing performance across multiple properties through outreach initiatives and best-practice collaboration
• Executed marketing and lead generation strategies including social media campaigns, online listings, outreach marketing, and market surveys
• Maintained tour-ready models and amenity spaces to create strong first impressions for prospective residents
• Delivered exceptional customer service to residents and prospects, supporting resident retention and satisfaction
• Ensured compliance with Fair Housing regulations, ADA standards, and company policies
• Collaborated with onsite teams to improve operational efficiency, occupancy growth, and NOI performance

Leasing Agent - Pinnacle on the Park & Spine San Diego - San Diego, CA

(2023-08 - 2023-11)

• Conducted property tours and built strong rapport with prospective residents to increase lease conversion rates
• Managed high volumes of inbound leads through phone, email, and property management software platforms
• Prepared pricing quotes, lease agreements, and move-in documentation accurately and efficiently
• Maintained detailed knowledge of floor plans, pricing, availability, and leasing specials
• Processed applications, coordinated screenings, and assisted management with approval procedures
• Partnered with maintenance teams to ensure model units and vacant apartments remained tour-ready
• Performed consistent prospect follow-up to maintain leasing momentum and occupancy goals

Temp Leasing Agent - Legacy Apartment Staffing - San Diego, CA

(2025-07 - 2026-04)

• Supported leasing operations across multiple apartment communities throughout San Diego County
• Assisted with apartment tours, lease signings, resident communication, and administrative leasing support
• Adapted quickly to different property environments while maintaining professionalism and strong customer service standards

Community Assistant - Avery Apartments (Asset Living) - Fresno, CA

(2024-06 - 2025-03)

• Conducted community tours and supported leasing efforts within a student housing environment
• Assisted residents with inquiries while maintaining front desk operations and accurate resident records
• Supported resident events, outreach initiatives, and community engagement activities
• Gained experience operating under Asset Living policies, procedures, and resident service standards

Vice President - Black Student Union (Fresno State University) - Fresno

(2023-09 - 2025-01)

• Initiated and organized community awareness initiatives and promoted student engagement and inclusion initiatives
• Collaborated with university leadership to support student programming and community involvement

Caregiver Training Volunteer - San Diego Continuing Education

(2023-03 - 2023-05)

• Completed training in CPR, disability support, and compassionate care services

Bachelor's Degree - Animal Dairy Science - California State University, Fresno (2023 - 2025)

High School Diploma - San Diego High School (2023-06)