Assistant Property Manager - Ultimate Staffing - San Diego, CA
(2026-01)
- Assist in the daily management and operations of two residential communities totaling 173 units
- Coordinate monthly rent collection processes, including preparing and delivering rent deposits to the bank
- Maintain organized and accurate resident files while ensuring compliance with company procedures and property standards
- Support resident satisfaction and retention by addressing concerns promptly and providing exceptional customer service
- Conduct apartment tours, manage leasing activities, and follow up with prospective residents to increase occupancy
- Coordinate and follow up on maintenance requests to ensure timely completion and resident satisfaction
- Communicate resident concerns, updates, and operational information directly to the Property Manager
- Utilize strong sales, communication, and problem-solving skills to build resident relationships and support leasing goals
- Successfully organize and host open houses that generate qualified leads and leasing traffic
Leasing Manager - CMND Hospitality - National City, CA
(2025-11 - 2026-01)
- Led leasing operations for a lease-up multifamily community, managing the full leasing cycle from initial inquiry through executed lease agreements
- Increased occupancy rates through strategic lead conversion, strong follow-up practices, and consistent achievement of leasing KPIs
- Supported leasing performance across multiple properties through outreach initiatives and best-practice collaboration
- Executed marketing and lead generation strategies including social media campaigns, online listings, outreach marketing, and market surveys
- Maintained tour-ready models and amenity spaces to create strong first impressions for prospective residents
- Delivered exceptional customer service to residents and prospects, supporting resident retention and satisfaction
- Ensured compliance with Fair Housing regulations, ADA standards, and company policies
- Collaborated with onsite teams to improve operational efficiency, occupancy growth, and NOI performance
Leasing Agent - Pinnacle on the Park & Spine San Diego - San Diego, CA
(2023-08 - 2023-11)
- Conducted property tours and built strong rapport with prospective residents to increase lease conversion rates
- Managed high volumes of inbound leads through phone, email, and property management software platforms
- Prepared pricing quotes, lease agreements, and move-in documentation accurately and efficiently
- Maintained detailed knowledge of floor plans, pricing, availability, and leasing specials
- Processed applications, coordinated screenings, and assisted management with approval procedures
- Partnered with maintenance teams to ensure model units and vacant apartments remained tour-ready
- Performed consistent prospect follow-up to maintain leasing momentum and occupancy goals
Temp Leasing Agent - Legacy Apartment Staffing - San Diego, CA
(2025-07 - 2026-04)
- Supported leasing operations across multiple apartment communities throughout San Diego County
- Assisted with apartment tours, lease signings, resident communication, and administrative leasing support
- Adapted quickly to different property environments while maintaining professionalism and strong customer service standards
Community Assistant - Avery Apartments (Asset Living) - Fresno, CA
(2024-06 - 2025-03)
- Conducted community tours and supported leasing efforts within a student housing environment
- Assisted residents with inquiries while maintaining front desk operations and accurate resident records
- Supported resident events, outreach initiatives, and community engagement activities
- Gained experience operating under Asset Living policies, procedures, and resident service standards
Vice President - Black Student Union (Fresno State University) - Fresno
(2023-09 - 2025-01)
- Initiated and organized community awareness initiatives and promoted student engagement and inclusion initiatives
- Collaborated with university leadership to support student programming and community involvement
Caregiver Training Volunteer - San Diego Continuing Education
(2023-03 - 2023-05)
- Completed training in CPR, disability support, and compassionate care services
