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Business Administration professional with 14+ years of experience in Administrative Support, Customer Service, Human Resources, Inventory Management, and Operations. Experienced in process improvement, employee training, data analysis, problem-solving, and working in fast-paced environments. Currently working in logistics and delivery operations within a hub environment and administrative support roles, with strong experience in warehouse operations, inventory control, and coordination tasks.

Strong ability to learn new systems, coordinate tasks, and support team goals.

Delivery Specialist (Hub) - O'Reilly Auto Parts

(2026-02)

• Support hub delivery operations and logistics coordination
• Ensure accurate handling and distribution of parts and deliveries
• Assist in operational workflow and timely processing of orders
• Maintain organization, efficiency, and customer service standards

Administrative Assistant - GCF Group - Orlando, FL

(2024-06 - 2026-02)

• Provide administrative support and assist with daily operational activities
• Manage documentation, reports, and internal processes
• Support customer service and organizational tasks

Warehouse Associate / Process Support - Amazon LLC - MCO1, Orlando, FL

(2018 - 2024-05)

• Managed inventory processes, accuracy checks, and operational support
• Performed inventory analysis, problem solving, and process improvement activities
• Trained new associates on procedures and safety standards as an Ambassador
• Supported receiving, picking, stowing, auditing, and dock operations
• Analyzed inventory errors and implemented solutions to improve accuracy
• Assisted with internal processes and customer solutions

Bachelor's Degree - Business Administration - IUT Juan Pablo Pérez Alfonzo

Computer Technician