Shift Leader - Poke House - Buckhead, GA
(2025-07)
- Supervise daily operations and ensure adherence to company policies.
- Train and mentor new team members on customer service standards and procedures.
- Manage inventory levels and coordinate restocking of supplies.
- Assist with staff scheduling to meet operational needs.
- Resolve customer complaints quickly to maintain satisfaction and loyalty.
- Collaborate with team members to improve workflow and service efficiency.
- Verify cash drawers during opening and closing shifts.
- Lead employees to maintain productivity and strong customer service levels.
Server - Olive Garden - Fayetteville, GA
(2025-02 - 2025-10)
- Provided attentive food and beverage service to ensure positive dining experiences.
- Took and processed orders accurately using the restaurant POS system.
- Maintained cleanliness and organization of dining areas.
- Assisted in training new servers on restaurant procedures.
- Managed guest payments and processed transactions accurately.
- Delivered high-quality customer service to encourage repeat business.
Team Member - Chick-fil-A - Jonesboro, GA
(2023-05 - 2024-03)
- Prepared food items following company recipes and safety guidelines.
- Delivered customer service in a fast-paced restaurant environment.
- Maintained clean and organized workstations and dining areas.
- Assisted coworkers during peak hours to ensure efficient service.
- Restocked supplies to maintain continuous operations.
- Worked collaboratively with team members to improve team productivity.
