Ebony Anderson

Student success and case management professional with 15+ years of experience supporting individuals through life's challenges. Skilled in coaching, crisis intervention, resource coordination, and relationship building. Committed to helping people identify strengths, overcome obstacles, and achieve meaningful goals.

Life Coach/Content Coach at Acceleration Academies (2024-2026)

• Coached and support students facing academic, personal, financial, and social barriers.
• Maintained an active caseload and provide individualized support plans.
• Coordinated referrals for housing, food security, mental health, employment, and community resources.
• Instructed a required virtual Career Explorations elective, assessing student progress and supporting achievement of course learning outcomes.
• Provided crisis intervention and problem-solving support.
• Maintained detailed documentation and case records.

Fleet Manager at Shaw's Truckload, LLC (2015 – 2024)

Managed daily operations for a transportation fleet in a fast-paced environment.

• Recruited, onboarded, trained, and supported drivers.
• Coordinated schedules, compliance requirements, and workforce needs.
• Resolved operational challenges while maintaining strong stakeholder relationships.
• Developed systems to improve communication, accountability, and efficiency.

Senior Probation Officer at Athens-Clarke County Government (2009 – 2015)

Managed high-volume caseloads involving individuals with complex behavioral, educational, and social needs.

• Conducted assessments and developed individualized action plans.
• Connected clients with educational, employment, counseling, and community resources.
• Facilitated behavior-change strategies and monitored progress toward goals.
• Maintained compliance documentation and case records.

Child Protective Services Case Manager at Jackson County DFCS (2008 – 2009)

• Conducted assessments and interventions with children and families experiencing crisis situations.
• Developed service plans and coordinated support with schools, healthcare providers, and community agencies.
• Advocated for child safety, family stabilization, and long-term success.
• Maintained detailed case documentation and compliance records.

Master of Arts (M.A.) in General Counseling – Liberty University

Bachelor of Arts (B.A.) in Sociology – University of Georgia