Edan Harr

Versatile analytics professional with 7 years of experience supporting global, cross-functional enterprise teams across various unique industries and roles. I've enjoyed wearing multiple hats throughout my career. As a conversation designer, I create engaging and intuitive cross-platform conversational interfaces and agentic AI to enhance user experience and drive business growth, working with Voiceflow, HTML, CSS, Javascript, GitHub, and VS Code.

I've also served as a lead data analyst, crafting Power BI and Tableau reports while utilizing Power Query, DAX, and M for ad-hoc analysis and predictive modeling that delivers actionable insights for decision-making. Additionally, I've worked as a Power Apps developer, automating workflows through Power Automate flows using Excel online business connectors and SharePoint to standardize data across multiple systems, supporting up to 400 company-wide employees through various business processes with strict security requirements. In my free time, I'm a published author who develops and sells my own technical systems and software applications.

I also run a technology blog, and when I finally break away from my computer, I love to hike and travel.

I've specialized in transforming complex business challenges into streamlined digital solutions throughout my career. At Intel, I modernized the commission target-setting process by developing a Power Apps and Power Automate flow system that eliminated hundreds of manual Excel spreadsheets and reduced process standup time by 40% while maintaining strict role-based data security for over 400 data rows. My work also included development of a Commissions Cycle Health and Commissions Indicators Power BI Dashboard to track user satisfaction vs quota performance, percentage of sales targets hit across all orgs, groups, and teams, historical vs live new hire onboarding tracking information, YoY comparison of sales data, and more.

At Heart's Desire Events, I developed conversational AI systems using Voiceflow and GPT integration that significantly improved lead capture, lead generation, and customer support, resulting in a 25% increase in qualified prospects within just three months. I created 24/7 appointment setting chatbots that enhanced customer engagement across multiple channels while providing valuable analytics to management in an industry without a heavy focus on data collection or data-driven decision making.

I designed comprehensive AI agents for diverse business needs for the many clients that Analytic Intelligence Solutions supported, from marketing to finance to product recommendations. My HR onboarding AI featured 87 branching conversation paths and reduced new employee processing time from 4 hours to just 45 minutes while cutting data entry errors by 92%.

I've consistently delivered systems that automate processes and streamline them, with my custom AI solutions collecting three times more relevant data points than traditional forms at exceptional accuracy rates. Across all roles, I've prioritized creating intuitive user experiences that deliver measurable business impact while maintaining high user satisfaction, even when handling sensitive financial information and complex decision-making processes.

My education consists of formal training, industry certifications, and continuous independent learning. I briefly studied UI/UX design in college, which provided a foundation for my user-centric approach to technology solutions. I hold multiple professional data analytics certifications, including specialized Power BI and Tableau credentials that validate my on-the-job expertise in these platforms.

I've spent hundreds of hours on targeted professional development through platforms like Udemy and vendor-specific training programs with a focus on the intersection of AI and business intelligence applications.

I developed my technical knowledge through specialized AI curriculum and mentorship from industry leaders in conversational design. However, the core of my expertise comes from 7 years of hands-on experience solving complex business problems across multiple industries. I feel strongly about continuously learning by expanding my knowledge through books, college courses, and online classes.

I also enjoy exploring transferable skills I find relevant to my work like linguistics, learning languages, public speaking, and even performing arts to develop a well-rounded perspective that influences my approach to conversational AI and user experience design.