Edidiong Akpakpan

Customer-focused hospitality professional with experience in fast-paced restaurant and café environments. Skilled in delivering efficient service, maintaining high standards of cleanliness, and ensuring order accuracy. Known for strong teamwork, reliability, and creating positive guest experiences in high-volume settings.

Waitress - Twin Peaks - Chicago, IL

(2023-09 - 2024-08)

• Collaborated with team members to create a positive dining experience by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner

Barista - Brewpoint Coffee - Elmhurst, IL

(2023-03 - 2024-05)

• Prepared beverages consistently and efficiently in a fast-paced environment
• Managed customer orders and POS transactions with accuracy
• Maintained a clean, welcoming atmosphere for customers
• Provided friendly, high-quality service to enhance customer satisfaction

Digital Marketing Intern - TEC Leimert

(2025-09 - 2026-06)

• Supported digital marketing campaigns focused on community engagement and brand awareness
• Assisted in managing social media content, analytics, and audience growth strategies
• Conducted market research to identify trends and optimize digital outreach initiatives
• Collaborated with cross-functional teams to plan and promote events and partnerships within the tech and creative community

Undergraduate - Marketing - Mount Saint Mary College (2024-08)