Eduardo Sainz Bartrina

I would define myself as an eager and enthusiastic team worker, a person who enjoys working under pressure, is versatile, has no problem performing any type of work, and has excellent customer service skills, as interacting with people is my greatest strength.

Food & Beverage Supervisor – New Hotel Opening at The Grace Hotel (2026-01 – Present)

• Pre-Opening (Office-Based): Developed and implemented Standard Operating Procedures (SOPs) for F&B operations.
• Standardised service, bar, and coffee preparation procedures.
• Supported operational planning and organisation for hotel launch.
• Operations (Bar & Restaurant): Leading daily operations as a supervisor in bar/restaurant.
• Providing hands-on support as waiter, bartender, and barista.
• Ensuring high standards of service, efficiency, and guest satisfaction.
• Training & Leadership: Training new staff on SOPs, POS/till system, and service standards.
• Coaching team members in coffee preparation and presentation.
• Leading and coordinating team during service to ensure smooth operations.

Food & Beverage Team Leader at Westport State (2024-07 – 2026-01)

• Managed daily bar and restaurant operations.
• Worked across multiple roles: bartender, waiter, barista, and kitchen support.
• Maintained hygiene and food safety standards.
• Managed cash handling, including opening and closing tills.
• Ensured accurate transactions and excellent customer service.

ContentCreator / MarketingAssistant / Commercial at Planoramica Drones (2024-02 – 2024-06)

• Conducted market research and developed marketing strategies.
• Created written, graphic, and audiovisual content.
• Managed client communication and reservations.
• Supported commercial activities and client acquisition.

Production Assistant at Spacekeepers Company (2023-09 – 2023-11)

• Assisted in audiovisual production planning and execution.
• Coordinated logistics, scenes, and sequences according to scripts.
• Supported creative and technical teams on set.

Cashier / Bartender / Waiter at El Nieto de (Restaurant) (2022-06 – 2022-10)

• Worked as cashier, bartender, and waiter in a fast-paced environment.
• Managed transactions and ensured accuracy in payments.
• Delivered high-quality customer service.

Receptionist at La Casa de mi Abuela (Hotel) (2017 – 2019)

• Managed guest check-in and check-out processes.
• Handled reservations and customer inquiries.
• Provided excellent customer service and maintained a professional image.

Dual degree in Marketing and Publicity – ILERNA PROFESSIONAL TRAINING (2022 – 2025)

High School Degree – ES RIBERA DEL DUERO (2020 – 2022)

Barista Course – DUBLIN BARISTA SCHOOL (2025)