Dishwasher at Whole Foods Market (2016-11 – Present)
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands
- Increased machine efficiency by scraping and pre-washing dishes
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Kept work area clean, dry and free of debris to prevent incidents and accidents
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff
Customer Service/Online Sales at TonysCloset.com (2013-11 – 2015-03)
Responsibilities
- Answer Emails
- upload Images to Website
- Process Orders
- Ship Products
- Help Promote Site & Clothing
Cashier/Sales Associate at Petsmart (2011-02 – 2013-05)
- Unload Truck
- Provided knowledge to customers about pet care and pet care safety
- Maintained pet care standards
- Fed the animals
- Cleaned animal's habitat
- Restock Shelves
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Counted out cash drawers
- Stocked shelves
Shift Leader at Dunkin Donuts (2010-12 – 2011-12)
Shift Leader, closed store supervised employees.
- Provided professional and courteous Customer Service at all times.
- Promoted new Dunkin Donut products.
- Adhered to Brand standards and systems, delivering quality food and beverages to each guest.
- Responded to specific customers needs and resolved problems with sense of urgency.
- Followed all procedures related to cash, cleanliness, food safety and restaurant safety and security.
Assistant Manager at Family Dollar stores (2009-02 – 2010-11)
Opening/Closing procedures
- Assist Customers With Refunds/Exchanges
Investigative Assistant at Ulysses Investigative Services (2008-11 – 2010-01)
Delivered subpoenas.
- Reviewed and summarized cases.
- Completed Invoices and made bank deposits.
Customer Service Representative at Interactive Response Technology (IRT) (2006-03 – 2008-09)
- Asst, Provide customer service for AT&T customers
- Advise members of contract information
- Draft and refund payments Floor Display
- Responded to customer requests for products, services and company information
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
Warehouse Worker at BrandsMart USA (2004-01 – 2005-01)
- Restocking shelves Provide knowledge of products to customers warehouse assistant
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
