Wireless Network Engineer at TekSynap Corp (2021-10 – 2026-09)
- Performed Operations and Maintenance functions for the Department of Veteran Affairs including, but not limited to, monitoring, patching and upgrading of wireless infrastructure devices including Wireless LAN Controllers, Mobility Service Engines, Identity Service Engines and Access points.
- Identified, troubleshot, and resolved issues impacting the wireless infrastructure at remote sites as well as medical devices and other wireless clients.
- Worked with VA onsite support staff to troubleshoot and resolve issues that are unable to be resolved remotely.
- Worked with wired infrastructure support team to identify and resolve issues with the wired infrastructure that are adversely impacting the wireless infrastructure.
- Monitored Incident ticket queue and self-assigned Incident tickets, troubleshoot, correlate to known work (CHGs) and resolve, escalating where appropriate.
- Created and executed Change Request tickets (CHGs) to address configuration changes for Wireless LAN equipment when needed.
- Supported, maintained and performed administrative duties on large-scale multi-site wireless infrastructure for VA Medical Centers and remote sites.
- Deployment of Cisco/Juniper Mist Enterprise Wireless LAN Solutions.
- Decommissioned Legacy Wireless LAN equipment including Cisco Wireless LAN controllers, Access points and Cisco CMX devices.
Wireless Network Engineer at New Era Technologies (2020-03 – 2022-05)
- Responsible for the design, configuration, implementation, support, maintenance and administration of large-scale multi-site Cisco & Aruba enterprise wireless networks.
- Created predictive wireless designs using Ekahau Pro, Cisco Prime Infrastructure and Aruba Airwave.
- Created NEIP documents (Network Engineering Installation Procedures), Visio network diagrams, switch port/router configurations, and WLC configurations.
- Utilized Aruba Airwave and Cisco Prime Infrastructure to support/manage small to large enterprise-grade wireless networks.
- Responsible for daily creation of Aruba & Cisco WLAN, switch, router and WLC configurations.
Field Manager/Wireless Field Engineer at General Data Tech (2018-11 – 2020-03)
- Performed pre/post deployment wireless site surveys, coverage testing and spectrum analysis using Ekahau Pro heat map software/Ekahau Spectrum Analyzer.
- Created/Assisted in the creation of the predictive wireless site surveys for high-density Enterprise environments using Ekahau Planner tool.
- Conducted post installation network validation/verification testing and created Final Mobility Wi-Fi Survey Report.
- Layer 1 installation, testing, provisioning & troubleshooting of Data Servers, Switches, Routers, Gateways, VOIP (Cisco Call Manager) Systems, and DC Power integration in Data Center/Central Office environments.
- National Deployment of Cisco, Cisco Meraki, Aruba Wireless and Mist AI Driven Wi-Fi systems.
Wireless Field Engineer at Global Tel Link (2018-02 – 2018-06)
- Assisted in the design of Mojo Wireless Networks and conducted wireless site surveys, coverage testing and spectrum analysis using Ekahau Pro, Ekahau Planner Tool, and Ekahau Spectrum Analyzer.
- Deployment, configuration and troubleshooting of wireless network/GTL Wi-Fi enabled devices in high density enterprise environments.
- Responsible for resolving Emergency Network Maintenance trouble tickets.
Wireless Network Technician at Von Technologies (2017-10 – 2018-02)
- Assisted in the design, configuration and deployment of Cisco, Aruba and Ruckus wireless networks.
- Utilized AirMagnet PRO to conduct wireless surveys in hospitality environments.
- Responsible for LAN/WLAN network deployment, configuration and validation.
Wireless Network Engineer at Nesco Resources (2017-01 – 2017-10)
- Conducted wireless site surveys, coverage testing and spectrum analysis using AirMagnet Pro and AirMagnet/NetScout Spectrum Analyzer/Aircheck.
- Responsible for post wireless network deployment validation and creating/delivering final Wi-Fi Survey Reports.
- Utilized network management tools for network maintenance, optimization and troubleshooting to ensure optimal network performance/reliability.
Field Manager at General Data Tech (2014-01 – 2016-07)
- Layer 1 installation, testing, provisioning & troubleshooting of Data Servers, Switches, Routers, Gateways, Firewalls, VOIP Systems, and DC Power in Data Center/Central Office environments.
- Performed Installation, testing and troubleshooting of Cisco wireless/wired networks.
- Team lead for multiple National Network Refresh Projects/Rollouts for various clients/vendors.
