Ela Istanbulluoglu
Healthcare Operations | Pharmaceutical Research | Digital Health Product Development
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About
Healthcare and digital-health professional with experience across clinical, dental, hospital, pharmacy, research, and entrepreneurial settings in the United States, Germany, and Turkey. Combines healthcare operations, patient experience, AI-assisted research, consumer health communication, and brand development, with a focus on pharmaceutical operations, medical marketing, and healthcare innovation.
Experience
Founder & Project Lead at AI Ela (2026-01 – Present)
AI Pharmacy & Health Platform
- Lead research, product planning, workflow development, market analysis, and project prioritization for an early-stage AI-enabled healthcare and pharmacy platform.
- Define product concepts and workflow requirements for four user experiences: patient, pharmacist, provider, and pharmacy administrator, covering medication education, telehealth, multilingual support, GLP-1 programs, and pharmacy operations.
- Use AI tools to organize complex healthcare and business information and translate research into structured plans, written materials, and actionable workflows.
Concierge at Comfort Zone Dental Clinic
- Supported a patient-facing dental clinic with concierge service, front-desk communication, appointment coordination, and a welcoming patient experience.
Clinical Operations Support at Dr. Akin Kara Clinic
3 years
- Supported a patient-facing clinical environment and gained practical knowledge of medical-office workflows, patient communication, organization, confidentiality, and professional healthcare standards.
- Worked in a fast-paced setting requiring discretion, responsiveness, cross-cultural communication, and dependable day-to-day operational support.
Hospital & Pharmacy Experience at Metropol Hospital + Community Pharmacy
Summer placements
- Gained exposure to multidisciplinary hospital operations, patient-care environments, community-pharmacy workflows, medication-related communication, and healthcare administration.
Education
Heilpraktiker Training in Natural and Holistic Medicine – Heilpraktiker Training (2022-01 – 2024-01)
Dentistry Studies – Bahçeşehir University (2020-01 – 2022-01)
German Abitur – Privatgymnasium Stadtkrone (2020-01)
– TMI Episcopal (Texas Military Institute) (2016-01)
