Clinical & Quality Educator – Central Sterile Processing Department - WHITE PLAINS HOSPITAL - White Plains, NY
(2026-02)
- Interdepartmental Collaboration: Convene monthly cross-functional meetings with Operating Room (OR) leadership and staff to analyze quality occurrences, root out failure modes, and establish preventative workflows.
- Targeted In-Services: Conduct weekly staff in-services and rapid-response training sessions to immediately address emerging quality data and prevent issue recurrence.
- Error Reduction via SPM: Leverage SPM instrument tracking software data to engineer targeted remedial education, successfully slashing surgical tray assembly errors from a weekly occurrence to an average of just 1 per month.
- System-Wide Training: Direct comprehensive onboarding and continuing education programs for 52 sterile processing staff members across 3 distinct hospital system locations to enforce uniform HSPA and AAMI standards.
- Quality Auditing: Developed standardized auditing tools to rigorously monitor tray assembly accuracy, decontamination effectiveness, and sterilization parameter verification via the SPM system.
Sterile Processing Compliance Consultant - MID HUDSON REGIONAL HOSPITAL - Poughkeepsie, NY
(2025-09 - 2026-02)
- Consult on infection control workflows and sterilization protocols to ensure continuous alignment with local Department of Health and Joint Commission regulations.
- Audit daily documentation of mechanical, chemical, and biological sterilization indicators to enforce 100% compliance with strict AAMI/ANSI benchmarks.
- Identify operational compliance gaps within high-volume perioperative departments and recommend immediate risk-mitigation strategies.
Director, Central Sterile Processing Department (CSPD) - MOUNT SINAI WEST - New York, NY
(2024-06 - 2025-06)
- Chaired Joint Commission (TJC) accreditation preparedness campaigns for the department, resulting in successful external inspections with zero major findings and multiple commendations.
- Directed a multidisciplinary corporate department, enforcing strict compliance standards dictated by the FDA, Centers for Disease Control (CDC), and OSHA.
- Served as the primary compliance liaison between the hospital facility and the broader Mount Sinai Health System executive leaders to standardize regional standard operating procedures (SOPs).
- Governed daily high-stakes perioperative risk management briefings to address emerging infection control vulnerabilities and resolve patient safety priorities.
- Optimized resource allocation: Maintained fiscal responsibility by aligning budgetary spending directly with department growth and surgical volume demands.
- Fostered high-performing teams: Cultivated exceptional working relationships with staff to elevate morale, optimize retention, and unite teams behind departmental goals.
Manager/ Training & Compliance Coordinator, CSPD - MOUNT SINAI WEST - New York, NY
(2023-10 - 2024-06)
- Health System Policy Development: Partnered with network leadership to author and implement standardized sterile processing policies and governance frameworks across the entire Mount Sinai Health System.
- Created and executed centralized clinical training frameworks covering evolving AORN, FDA, Instructions for Use (IFU), and Joint Commission mandates.
- Managed institutional onboarding, mandatory annual compliance tracking, and specialized in-service education for all department staff.
- Led shift workflows: Managed daily operations and medical teams to ensure timely instrument reprocessing.
- Enforced regulatory compliance: Verified absolute adherence to AAMI, Joint Commission, and OSHA standards.
- Audited quality documentation: Reviewed sterilization logs and biological indicator records for total accuracy.
- Coordinated medical teams: Maintained seamless communication and productivity across alternating shifts.
Multi-Facility Sterile Processing Compliance Supervisor - NORTHWELL HEALTH - Bethpage, NY
(2023-08 - 2023-10)
- Appointed as the Central Compliance Liaison, cross-functionally managing sterilization protocol adherence across 6 major surgical facilities.
- Built and maintained standardized compliance data logs tracking sterilization efficiency, error rates, and immediate corrective action plans.
- Spearheaded daily medical team huddles focused on critical regulatory rollouts, procedural pivots, and state medical board compliance updates.
Sterile Processing consultant - NORTHWELL HEALTH (Huntington & Plainview Hospitals) - Long Island, NY
(2019-07 - 2023-08)
- Executed rigorous daily compliance walkthroughs and internal audits to proactively prepare facilities for unexpected Joint Commission surveys.
- Enforced manufacturer Instructions for Use (IFU) protocols across complex medical machinery, drastically reducing cross-contamination risk vectors.
- Facilitated communication channels between medical department leaders and perioperative surgical executives to resolve compliance bottlenecks.
Adjunct Instructor, Sterile Processing (Continuing Education) - BOROUGH OF MANHATTAN COMMUNITY COLLEGE (CUNY) - New York, NY
(2023-05 - 2025-08)
- Design and deliver an academic curriculum focused heavily on hospital law, technical sterile processing requirements, and regulatory benchmarks necessary for global HSPA certification.
Customer Service & Sales Associate - The Home Depot - Hawthorne, NY
(2016-01 - 2017-12)
- Delivered award-winning service: Selected twice as Employee of the Month for demonstrating exceptional customer resolution and communication
- Resolved client inquiries: Managed high-volume customer inquiries, providing efficient solutions to optimize client satisfaction and trust.
- Drove department sales: Maintained comprehensive product knowledge to assist patrons with projects, successfully driving repeat store business.
