Data Center Technician 4 at Kforce (2025-12 – 2026-08)
Work Deployed / Work Windows - Execution of deployment tasks within scheduled work windows. Coordination of break-fix, replacement, and infrastructure updates. Alignment with ticket-driven priorities and workload.
- Install, replace, and troubleshoot network and server cables
- Handle DAC variants (PMS4, AOC, AEC)
- Replace and validate CPU / GPU components
- Replace and validate motherboards and FPGA hardware
- Handle and replace hard drives (HDDs)
- Handle and replace solid-state drives (SSDs)
- Ensure compliance with proper DBD handling and recovery processes
- Perform all work through assigned tickets
- Troubleshoot, update, and close tickets as work is completed
- Escalate or block tickets when required based on dependencies or issues
- Leak line detection and validation
- Filter replacement
- Verify all Callan components are functioning correctly
- Fill Callan reservoir
- Drain and refill Callan units and nodes as required
- Air purge and circulation checks
- Callan server/node replacement
- Full system validation post-replacement
- Maintain adherence to safety and procedural requirements
- Ensure proper tooling and PPE when performing replacements
- Validate installation and configuration after all work
Data center technician 3 at Linx (2024-11 – 2025-12)
- Rack and stack
- Cabinet deployment
- Cabling of IDF, MOR'S and PRD'S
- Performed routine inspections and tests to ensure proper functioning of equipment
- Collaborated with team members to troubleshoot complex network problems
- Conducted site surveys to determine optimal placement of telecommunications equipment
- Upgraded existing telecommunications infrastructure to improve performance and reliability
- Provided technical support for customers experiencing telecommunication service disruptions or outages
- Responded promptly to service requests, ensuring minimal downtime for clients' telecommunication services
- Ensured compliance with industry standards and regulations during installation and maintenance processes
- Tested new equipment before deployment to ensure compatibility with existing systems
Data center infrastructure Technician at U-Haul (2021-04 – 2024-10)
- Rack and stack
- Installing and termination of cat6 and Fiber
- Access control
- Server maintenance
Telecommunications Technician III at ABcom (2019-05 – 2020-02)
- New construction and commercial build
- Fiber lay out and terminations
- Pathway organization
- Ran small crews of 3-5
- Telecom Closet build out
- Copper Cat 5e and Cat6 terminations
- Fiber lay out and terminations LIU and Port
- Pathway organization (walked jobs to find the most cost effective and productive pathway for job)
- Headed up small crews
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Escalated identified risk issues, challenges and trends to senior management and delivered risk-related documents for audit and regulatory exams
Data Center Technician II at Phoenix NAP LLC (2015-11 – 2019-04)
- Check ticket system for new and on going jobs to be completed
- Updated job status with completion of job or end of day
- Ran projects to telecommunications standard codes TIA/EIA-568
- Customer service was job one to maintain
- Project Planning, making sure done up to standards
- Coordination with carriers to provide best service
- Helped with critical systems (system failures, generator all starts/back up power)
- Migrations with customers and in house. (Planning and executing moving of circuits)
- Worked with provisioning on job problems and job completion status
- On call at a week at a time (monitoring of alarms, checking alarms on phone and laptop)
- Maintaining, ordering and installation of new infrastructure Copper and Fiber cabling
- New cabinet install and grounding
- Installing of ladder rack
Project Coordinator at Afl Global (2014-01 – 2015-10)
- Oversaw adherence to project timelines and budget constraints
- Produced status reports for customers and senior management
- Set project goals and schedule with owners and team members
- Implemented procedural updates to correct deficiencies and improve operations
- Assessed, monitored and reported on work progression
- Collected project materials at key points for distribution to Techs
- Evaluated, monitored and reported on work progression, while ensuring all tasks were conducted in compliance and in line with man-hour budget
- Maintained project schedules by managing deadlines and adjusting workflow as needed
- Coordinated with Technician and Project Managers department leads to identify and outline solutions to client- specified challenges
Telecommunications Technician at IES Commercial (2011-02 – 2013-12)
- Continuously applied quality-improvement methodologies to improve work processes
- Laid out cabling plans and ran through buildings to desired locations
- Handled multiple simultaneous deployment projects against strict deadlines
- New construction build from ground up (INTEL, State farm, GCU Cyrus ONE)
- Installation of Piping for pathways
- Blue print reading, interpretation and job lay out for installation
- Installation of Copper, Fiber and coax cabling including termination and testing
- Problem solving and trouble shooting skills
- Working with other trades to get job completed in a timely manner
- OSP (pulling through man holes at Intel and GCU)
- Provided technical and operational experience for crew
