Eli Olsen

Experienced maritime professional with a proven track record across diverse vessel classes and operational environments. Demonstrated leadership at every career level, with the ability to manage teams, ensure safety, and maintain operational excellence. Brings additional value through a Life & Health (L&H) license and experience applying it in prior roles outside the maritime industry.

Banking at PNC Bank (2026-01 – Present)

• Provide personalised banking solutions by assessing customer financial needs and recommending appropriate products, including checking, savings, loans, and credit services.
• Build and maintain long-term client relationships through proactive outreach, financial education, and exceptional customer service.
• Identify opportunities to deepen customer relationships through crossselling of banking products and services.
• Process complex financial transactions accurately, including deposits, withdrawals, transfers, and loan payments.
• Assist clients with digital banking tools, fraud prevention, and financial planning resources.
• Collaborate with branch team members to meet sales goals and deliver a high-quality customer experience.
• Maintain strict confidentiality and adhere to regulatory requirements, including KYC and anti-money-laundering policies.
• Branch Designated Investment Leader.

Life Insurance Agent (Internship) at State Farm (2025-09 – Present)

• Sold life insurance products and supported daily office operations.

Life Insurance Agent (Internship) at Northwestern Mutual (2023-02 – 2024-08)

• Developed client relationships and sold life insurance products.
• Scheduled meetings and conducted outreach to expand clientele.
• Obtained Life & Health (L&H) license.

Captain at Pittsburgh Party Pontoons (2024-01 – 2024-12)

Part-time position

Mate at Gateway Clipper Fleet (2024-01 – 2024-12)

Part-time position

Relief Captain at Lady Caroline (2024-05 – 2025-04)

• Safely operated vessel and managed a crew of four deckhands.
• Oversaw day-to-day operations, including docking, navigation, radio traffic, and safety drills.
• Maintained an orderly vessel to ensure customer comfort.

Licensed Deckhand at Uncruise (2023-04 – 2023-06)

• Drove Skiffs with up to 12 passengers.
• Deck maintenance and anchor operations.
• Help watch and charting

Mate at The Valley Gem (2021-08 – 2023-02)

Progressed from server to USCG Captain's License holder.

• Ensured passenger safety, vessel maintenance, and provided exceptional customer service.
• Managed customer accounts via ECRM, scheduled appointments, and handled administrative tasks.

Business in Business – Washington State College of Ohio (2023-05 – 2025-12)

International Business in International Business – Maine Maritime Academy (2024-01 – 2025-08)

Economics in Economics – University of Pittsburgh (2024-05 – 2025-12)

Bachelor's degree in Business Management – University of Maine (2026-12)