Eliana Cuevas-Sanchez

Experienced administrative professional supporting and improving daily operations within a small physical therapy company. Currently serving as the HR Coordinator and Lead Administrator. Recognized for being an eager learner who takes initiative to solve problems and implement solutions that enhance efficiency and employee experience.

My Bachelor's degree in Business Administration with a concentration in Human Resources, provides a strong foundation for my hands on work. Passionate about continuing to grow in the HR field and contributing to workplace culture, compliance, and operational excellence.

Human Resources Coordinator - Pacific Ortho & Sports Rehabilitation - Hayward, CA

(2025-01)

• Reviewed candidate resumes and conducted their interviews alongside the company CEO
• Served as the primary point of contact throughout the hiring process
• Review accuracy of timecards and conduct payroll
• Revised and digitized the outdated employee handbook
• Developed/implemented disciplinary action protocols
• Coordinated staff appreciation events for 30 employees, maintaining budgets and location constraints
• Guided employees through enrollment in company sponsored health and dental insurance, explaining plan options
• Guided employees on enrolling into the company 401k

Lead Administrative Coordinator - Pacific Ortho & Sports Rehabilitation - Hayward, CA

(2021-09)

• Familiarity with onboarding procedures and documentation, such as new hire paperwork and orientation materials
• Trained new admin staff, emphasizing clinic systems/workflows, providing support during onboarding, and mentoring them until they achieved confidence and independence in their roles
• Actively collaborated/participated in team meetings to contribute ideas for continuous improvement in clinic operations
• Conducted calls to insurance companies to verify patient coverage and provide detailed explanations to patients
• Maintain ongoing communication with doctor offices to verify and update patient documentation, ensuring compliance with each patients insurance requirements
• Oversee inventory management

Bachelor's Degree - Business Administration, Human Resources Management - Cal State University East Bay (2023 - 2025-11)

Business Administration Certificate - Business Administration - Chabot Community College (2020 - 2023)

Associate in Transfer - Chabot Community College (2020 - 2023)