Elias Francis

Innovative developer who stands strong on faith and brings a positive attitude to the work environment. Express empathy towards others, strive for organization, committed to academic excellence, but remain flexible with the pieces and resources so that they can be arranged for maximum efficiency. Dedicated to inspire people with musical talents through faith.

Custodial at Roberts Wesleyan University, Office of Student Life (2026-02 – Present)

• Serve as a custodian on campus that does cleaning, and maintenance
• Represent the institution in a professional and engaging manner

Programming & Events Manager/Community Engagement Manager at Fullwood Center at the Golisano Community Engagement Center (2026-02 – Present)

• Assists with planning and staffing programs
• Coordinates fellows during events
• Supports event logistics and assessment
• Supports student connection and belonging
• Welcomes students into the center
• Shares feedback on student needs and trends

Dishwasher at Roberts Wesleyan University (2026-01 – Present)

Garlock Commons

• Serve as a campus dishwasher for the Roberts dining hall
• Represent the institution in a professional and engaging manner

Front Desk Operator at Golisano Community Engagement Center (2025-08 – Present)

• Serve as a campus receptionist and greet people as they enter and leave the community center
• Communicate with prospective students/families, answer questions, provide insight into life at Roberts and regarding campus events
• Represent the institution in a professional and engaging manner

Front of House Team Member at Chik-Fil-A (2025-06 – 2025-06)

Seasonal position

• Communicated effectively with other team members and management to ensure smooth and efficient operations
• Upheld Chick-fil-A's values, vision, and policies at all times, representing the brand in a positive manner
• Greeted guests enthusiastically, created a welcoming atmosphere, and ensured each guest has a positive experience
• Took and prepared orders accurately at the front counter or drive-thru, using the point of sale and headset system
• Processed payments, handled cash accurately, and followed established cash handling procedures
• Maintain the cleanliness of the dining room, restrooms, and drive-thru lanes
• Prepare and stock beverages, ensuring drink stations are clean and well-supplied

Service Assistant at P.F. Chang's (2023-11 – 2024-08)

• Guided guests through the dining experience while taking, placing, and reviewing orders for takeout and catering
• Communicated menu items to inform diners on options for takeout/catering and responded to questions
• Reviewed orders with guests and /or with delivery driver ensuring order accuracy
• Delivered amazing hospitality experience for guests anticipating, delivering, and exceeding expectations in a fast-paced environment
• Cleared, cleaned, and sanitized tables; brought dishes to the kitchen dishwasher station; reset tables; restocked, cleaned, and maintained all restaurant stations

Photobooth Operator at Clearsite Entertainment (2021-12 – Present)

• Set the tone in the environment by being welcoming, joyful, and charismatic
• Provide easy to learn photobooth equipment for the whole party to enjoy
• Encourage the use of props and other items to enhance the picture taking experience for the guests
• Demonstrate photobooth software for guests to ensure efficiency in a friendly manner

Landscaping Service at Self Employed (2018-07 – Present)

• Provide yard maintenance including weeding, laying mulch, and general lawn care

Bachelor of Arts in General – Roberts Wesleyan University (2028-05)