Elijah Cordova

IT support professional and Computer Science student with hands-on enterprise experience supporting Windows environments, endpoint deployment, identity and access, asset management, and end-user technology. Experienced with Microsoft 365, Active Directory, Microsoft Entra ID, Intune, Jira, Confluence, Lansweeper, Keeper Security, hardware/software troubleshooting, and networking. Building toward systems administration and cloud engineering through continued AWS Solutions Architect Associate and CCNA-aligned networking study, alongside Linux and infrastructure work.

PROJECTS & PROFESSIONAL DEVELOPMENT

Raspberry Pi Infrastructure Lab: Built and maintain a self-hosted Linux environment on Raspberry Pi hardware, covering Docker containerization, networking, virtualization, SSH hardening, monitoring, and centralized logging.

Proxmox Virtualization Homelab: Rebuilding a decommissioned dual-socket Dell workstation (upgraded CPUs, 64GB ECC RAM) into a Proxmox server, resolving hardware compatibility constraints along the way. Used to host project showcases and apply cloud infrastructure concepts in a hands-on virtualization environment, with planned network segmentation and secure public exposure via Cloudflare Tunnel.

AWS & Networking Study: Actively pursuing AWS Solutions Architect Associate certification (Adrian Cantrill) and CCNA-aligned networking coursework (Jeremy's IT Lab), covering cloud architecture, routing, switching, and infrastructure fundamentals.

PC Support Specialist Intern — Whelen Engineering | Chester, CT | 2026 – Present

• Provide hands-on IT support in an enterprise environment, troubleshooting hardware, software, workstation, peripheral, and connectivity issues.
• Deploy, configure, and prepare PCs and other end-user technology for employees, including software installation and workstation setup.
• Support Microsoft environments including Windows, Microsoft 365, Active Directory, Microsoft Entra ID, and Microsoft Intune.
• Use Jira for IT service management and Confluence for technical documentation and procedures.
• Use Lansweeper for IT asset discovery and inventory management and Keeper Security for enterprise credential management.
• Troubleshoot networking, authentication, printer, Wi-Fi, and endpoint issues while documenting work and communicating with users.

CT State Middlesex — Associate Degree in Computer Science | Expected Fall 2026 | GPA: 3.59

Phi Theta Kappa Honors Society | Computer Club — Raspberry Pi projects, robotics, hardware support, 3D printing