Academic Advisor (Hybrid)
Full Sail University August 2026 – Present
- Provide academic and general support to new and current students through phone, email, and digital communication channels.
- Encourage and guide students throughout their academic journey while helping them stay engaged and work toward their educational goals.
- Communicate with students to identify concerns, discuss solutions, and determine appropriate next steps.
- Create, manage, and close student case files while maintaining accurate and detailed documentation of student interactions and resolutions.
- Follow up with students as needed to ensure their questions and concerns are addressed and appropriate resources are provided.
Support Specialist (Hybrid)
Full Sail University Sept 2023–August 28 2026
- Provide front-line support to new and current students via phone and digital channels
- Answer questions, explain next steps, and set reminders to ensure student success
- Route calls to appropriate departments and accurately document interactions
- Maintain professionalism and empathy while handling high call volumes
Warehouse Associate
Amazon Davenport, FL Apr 2023 Aug 2023
- Loaded and unloaded trucks safely using pallet jacks and warehouse equipment
- Sorted, organized, and prepared merchandise for shipment
- Collaborated with team members to meet productivity and accuracy goals
Stocker
Superdry Lake Buena Vista, FL Jan 2023–Apr 2023
- Stocked and organized merchandise while maintaining clean, safe work areas
- Conducted inventory checks using barcode scanners and shelf labels
- Supported daily cycle counts and ensured optimal store presentation
