Elijah Ray

Security professional with extensive experience in high-traffic hospital environments, specializing in emergency response, incident command, de-escalation, and regulatory compliance. Proven ability to operate in extreme settings including emergency departments, secure clinical units, and public-facing hospital spaces. Recognized for calm leadership under pressure, strong documentation practices, and collaborative coordination with clinical, administrative, and law enforcement partners.

Security Professional at Harris Regional Hospital (2025-04 – Present)

• Conduct continuous CCTV surveillance and access-point monitoring to maintain campus safety and threat prevention.
• Lead foot and vehicle patrol operations, ensuring compliance with hospital safety standards and response readiness.
• Manage badge issuance and access control systems, enforcing secure-area protocols.
• Direct operations within restricted and high-risk zones, including alignment with medical and administrative protocols.
• Execute coordinated responses to hospital emergency codes (medical, behavioral, security-related).
• Apply the Incident Command System (ICS) to support organized and effective emergency response.
• Produce comprehensive incident reports and daily activity documentation meeting regulatory and accreditation standards.
• Maintain working knowledge of HIPAA, patient privacy laws, and healthcare compliance requirements.
• Perform crisis intervention and verbal de-escalation, prioritizing non-violent outcomes whenever possible.
• Safely manage interactions involving aggressive, emotionally distressed, or cognitively impaired individuals.
• Communicate clearly and empathetically with patients, families, and hospital personnel during high-stress events.
• Coordinate security personnel while adhering strictly to established command structures and escalation pathways.
• Utilize hospital security systems, access software, and Microsoft Office applications for reporting and coordination.

Security Officer at Allina Hospitals – Mercy Hospital Security Division (2022-10 – 2024-11)

• Ensured hospital-wide safety and regulatory compliance across all departments and clinical areas.
• Specialized in Emergency Department security, responding to volatile, time-critical situations.
• Fully trained and authorized in physical and non-physical restraint techniques under strict safety protocols.
• Applied advanced verbal de-escalation techniques to mitigate behavioral crises and prevent escalation.
• Secured parking facilities, buildings, and external hospital property, responding to public safety concerns.
• Maintained secure environments for patients, staff, and visitors through proactive risk assessment.
• Acted as Official Incident Coordinator (OIC), leading security operations and decision-making during assigned shifts.
• Maintained continuous communication with dispatch and emergency partners to coordinate responses.
• Completed detailed incident documentation in accordance with compliance and institutional standards.
• Conducted onboarding and training for new security officers, reinforcing protocols and professional conduct.
• Collaborated closely with clinical teams, administration, and support services to ensure unified safety operations.

Associate of Applied Science in Justice Studies – Rasmussen University (2022-03)