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Detail-oriented and technically experienced professional with hands-on experience supporting data center infrastructure as a Data Center Low Voltage Technician in a high-security, high-availability environment. Experienced with maintaining accurate documentation, recording and verifying infrastructure information, organizing large volumes of technical data, identifying discrepancies, and following detailed procedures to ensure work is completed accurately. My data center experience required careful attention to cable identification, labeling, rack and connectivity information, work documentation, quality control, and accurate completion of assigned tasks.
Combined with United States Army experience, I bring strong accountability, confidentiality, organization, time management, computer literacy, and the ability to work independently with minimal supervision. Seeking to transition these highly transferable technical and documentation skills into a Data Entry Clerk / Data Entry Specialist position.
Micron — Data Center Low Voltage Technician (Contract)
2025 | 6-Month Contract
Installed, routed, dressed, labeled, and maintained copper and fiber-optic cabling within data center environments.
Maintained accurate cable, rack, port, and connectivity identification to support infrastructure tracking and troubleshooting.
Reviewed technical documentation and compared physical installations against project requirements to identify discrepancies.
Performed quality-control inspections and corrected labeling, routing, connectivity, and installation issues.
Documented completed work and maintained accurate project and infrastructure records.
Used computer-based systems to receive assignments, track work, review information, and document completion.
Followed detailed SOPs, technical specifications, security requirements, and safety procedures.
Organized large amounts of technical information and physical infrastructure to ensure equipment and connections could be easily identified and retrieved.
Worked independently while meeting project deadlines and maintaining high standards of accuracy.
Communicated technical issues, discrepancies, and work status to leads and supervisors.
Applied troubleshooting and problem-solving skills to resolve infrastructure and connectivity issues.
Network Operations Center (NOC) Technician
2024-2024
Monitored network and data-center infrastructure to identify connectivity, equipment, and system issues.
Reviewed alerts, tickets, and operational information to identify potential network or infrastructure problems.
Accurately documented incidents, troubleshooting activities, equipment status, and resolutions in operational systems.
Maintained detailed records of network events, equipment issues, maintenance activities, and escalated incidents.
Performed initial troubleshooting and followed established procedures to diagnose connectivity and infrastructure issues.
Escalated incidents requiring additional technical support while maintaining accurate documentation and status updates.
Verified equipment, network connections, and infrastructure information against system records and technical documentation.
Assisted with maintaining accurate asset, rack, port, cable, and connectivity information.
Followed standard operating procedures, change-management processes, security requirements, and escalation procedures.
Coordinated with network, data-center, and technical teams to resolve infrastructure issues and maintain operational continuity.
Prioritized incidents based on urgency and operational impact while meeting established response and documentation requirements.
Used computer-based monitoring, ticketing, documentation, and communication systems to track and manage assigned work.
Maintained accuracy while processing high volumes of technical information and operational tasks.
Worked independently and maintained consistent performance in a fast-paced, technology-driven environment.
CompTIA A+, CompTIA Network+, CCNA, INST1, Microsoft Office Specialist/Excel,
Associate Degree — Information Technology / Networking
