Implementation Engineer - I3 Verticals
(2025-05)
- Lead end-to-end software implementations for Clerk of Courts offices across Louisiana's largest and smallest parishes, managing critical government operations software that directly impacts daily legal proceedings
- Partner with elected officials and non-technical government staff to diagnose complex software issues, provide comprehensive training, and ensure seamless go-live transitions with minimal operational disruption
- Manage independent project lifecycles using waterfall methodology, serving as primary technical consultant for unique judicial system requirements while maintaining strong client relationships under high-pressure environments
- Deliver post-implementation support and troubleshooting for mission-critical systems, ensuring continuity of legal operations across diverse parish environments
Junior Implementation Consultant - Descartes Systems Group
(2024-04 - 2025-01)
- Led end-to-end implementation projects for shipping software solutions.
- Led shipping software implementation for Louis Vuitton and Christian Dior in Beverly Hills region.
- Conducted compelling product demonstrations and proof-of-concept implementations, showcasing how technical solutions address specific business challenges.
- Developed trusted advisor relationships with key stakeholders by providing strategic recommendations and technical guidance throughout implementation lifecycle.
- Provided comprehensive training on platform capabilities, ensuring high adoption rates and customer satisfaction post-implementation.
Development Consultant - Leotta Location & Design
(2023-09 - 2024-04)
- Supported site selection and economic development projects utilizing geographic data analysis tools.
- Presented planning proposals to city officials and executive teams for development projects.
- Created technical documentation and reporting for strategic planning initiatives.
Implementation Associate Consultant - OpenSymmetry
(2022-06 - 2023-09)
- Led end-of-end Sales Performance Management (SPM) software implementations for a diverse client base.
- Partnered directly with C-level executives to understand business requirements and design Sales Performance Management solutions that aligned with strategic objectives.
- Collaborated with cross-functional teams to design and implement custom sales commission plans, translating complex business rules into technical configurations.
- Rapidly adapted to evolving client needs by recommending and implementing technical solution adjustments while maintaining project timelines
