Chief of Staff - Indiana Secretary of State - Indiana
(2023-10 - 2026-04)
- Manage and communicate daily operations between the agency and directors, employees
- Manage any and all executive agency operations
Deputy Chief of Staff - Indiana Secretary of State - Indiana
(2023-10 - 2026-04)
- Manage and communicate daily operations between the agency and directors, employees
Director of International Relations and Community Relations - Indiana Secretary of State - Indiana
(2023-10 - 2026-04)
- Assist in welcoming international dignitaries to build relationships and foster future partnerships
Executive Assistant - Indiana Secretary of State - Indiana
(2023-10 - 2026-04)
- Manage daily operations, and constituent service care
Vice President - Solvega's Elite Cleaning Service
(2021-01 - 2023-10)
- Manage daily business operations, employees, accounts, and customer service care
- Recruit and supervise 15 housekeeping crew with personal accountability for 115 clients
- Design individualized customer care instructions for each client led personalized training resulting in customer satisfaction
- Maintain client database through building relationships and utilizing professional networks
- Converted 100% of customers into repeat clients and increased 60% revenue increase in one year
- Client and employee account and time management
Staff - Miami Dolphins Foundation - Miami
(2019-07 - 2021-01)
- Raised $39,000 individually during the regular season, collectively combined $942,000 for the community initiative
- Assist with all in-game fundraising activations for the Miami Dolphins Foundation
- Provide a luxury high-quality customer service interaction with all guests to enhance the entertainment experience
- Educate guests about the Miami Dolphins Foundation's mission, initiatives, and core programs
- Work all Miami Dolphins home-games
Fundraising Staff - Superbowl 54 NFL Foundation
(2020-02 - 2020-02)
- Collaborate with Superbowl in-game fundraising activities for the NFL Foundation
- Raised $9,000 individually and collectively combined $331,110 for the NFL Foundation community initiative
- Provide fundraising opportunities for premium suites during the Superbowl in-game activation
- Provide a luxury high-quality customer service interaction with all guests to enhance the guest entertainment experience
- Educate guests about the NFL Foundation's inspire change mission and program
Marketing Coordinator - Indiana Pacers - Indiana
(2014-03 - 2014-06)
- Organized Google Glass promotion launching emerging technology to enhance in-arena fan experience
- Served as a liaison communicating between internal broadcasting, marketing, game operation departments and partner contacts to ensure content is produced and broadcast on the jumbotron during airtime
- Executed client activation, coordinated game day itineraries for team members and wrote game day recaps for internal departments and partnering clients
Corporate Partnership Activation Internship - Indiana Pacers - Indiana
(2012-08 - 2014-01)
- Liaison between internal departments and sponsors to ensure sponsor content, collateral material, website-advertising and in-arena graphics and artwork are produced and executed during activation period
- Fulfilled game-time activation through in-game elements
- Created game day staff itineraries that provided services to key sponsors
- Created season recaps to managed sponsor partners of documented delivered contractual services during the renewal process
- Work with corporate sponsors, prospects and internal departments creating new ideas and incorporating cross departmental goals for in-game elements such as but not limited to, promotions, events, website, media, and community relations participation in adherence with the Arena guidelines
- Coordinate sponsor tickets, suites, credentials, sponsor trip needs and special events for assigned sponsors
Player Relations Internship - Indiana Fever - Indiana
(2011-12 - 2012-12)
- Served as liaison managing daily communication between the players and coaches with the community and the organization
- Coordinated talent appearances, fit camps and clinics, promotions, fan engagements and autograph sessions as well as media coverage for community events
- Created a personalized marketing plan for each player to showcase their current and future marketing strategy within the organization and community
- Volunteered for the catch a star foundation promoting youth development
Community Relations Internship - Indiana Fever - Indiana
(2011-12 - 2012-12)
- Assist in the planning, promotion and execution of community relations programs and events growing community outreach and initiatives while growing partnerships with the community non-profit organizations
- Prepare and help execute community events and talent appearances from coaching and player staff
- Maintained donation inventory and non-profit organization database and processed donation requests
- Collaborated with sponsorship activation department to engage sponsors within community events
- Raised $44,000 for post-game live auction for breast health awareness
- Raised $15,000 for a silent auction benefiting Women's Fund of Central Indiana
Sales Lead Manager - Aldo
(2017-06 - 2019-07)
- Multitask and maintain organization while providing exceptional customer service with product quality, value and style
- Recruiting and training sales leads. Set and lead the store daily sales goals
- Manage visual merchandising presentation and design. Receive and organize inventory and process outgoing orders
- Processed a daily average sale of $205 per-sales transaction
Sports Information Internship - Purdue University Athletics - Indiana
(2009-08 - 2010-05)
- Supervised NCAA events such as Big Ten men's basketball games, wrestling and Big Ten swimming/diving championships
- Published articles on the Purdue website, press releases, media guides, photos, newspaper clippings and interviews
- Serve as a media relations liaison between the university and media for NCAA Big Ten Tournaments
- Actively participate in day-to-day operations within the sports information department
- Created a new photo database digitalizing and cataloging all the universities historic athletics photographs
