Intake Coordinator - Consumer Directed Services (CDS) - San Antonio, Texas, 6243 IH-10 West Suite 430
(2022-03)
- Input new authorization sent to us by medicaid for client needing home health services. Verify medicaid eligibility
- Input clients diagnosis code and personal information into our system. Make calls out to client's to begin the intake process for them and there attendant. Make budget for the clients's attendant based off authorization codes listed.
- Pleace calls to the insurance if there's something wrong with the authorization code or not matching up with what we see on our end? Request new authorization's if needed.
- Answer incoming calls and transfer calls. Use of excel and microsoft formula.
Associate Pharmacy Care Coordinator - United Health Group - San Antonio, Texas
(2020-06 - 2022-02)
- Making outbound calls to members about there medication and taking inbound calls from members about there medications. Calling pharmacy to get the members refill put in. Make calls to there doctor's office to confirm medication updates.
Lead - Servpro
(2019-08 - 2020-04)
- I was in charge of a crew that worked on homes that had been in a fire. Clean customer items and pack them up to return, also clean industrial from the fires. Traveled when needed. Order supplies and send a daily report of what we did that day.
- Worked on call for 7 days every 3 weeks. Demo homes after fire was cleared. Worked with heavy equipment. Worked with insurance company's. I would drawl out sketch on a ipad of the home that was damaged from either a fire or water leak.
Bilingual Collector 2 - Wells Fargo Financial - Des Moines, Ia
(2017-06 - 2018-05)
- Take incoming calls and make calls to collect on credit card accounts , use of multiple softwares, attend weekly meetings with team. Take payments and do payment arrangements for those who qualified, also do settlements on accounts, make spread sheets on the campaign that the team's numbers were low and see what we can do to help each other out.
Unit Clerk - Southwest General Hospital - San Antonio, Texas
(2013-08 - 2016-12)
- In charge of making sure units had supplies for pts and nurses, input doctors notes and orders, send script orders to pharmacy after doctor sees the pt. Make charts for pts when admitted to our unit and report to the police department of pts that had been brought in by police that had orders from judges, attend a meeting every Monday morning for director.
Dietary Aid - Southwest General Hospital - San Antonio, Texas
(2011-09 - 2013-08)
- Take food orders from pts that are admitted to hospital, check every pts diet that the doctors may have put them on before the pt can place their order for the day. Put in new pts and takeout discharge pts from system.
Collection Manager - Flexi Compras - San Antonio, Texas
(2008-02 - 2011-08)
- In charge of 6 reps and oversee their accounts. Attend meetings, report to general manager, go over reports of the problems we were having and the good progress we had also. Have weekly meeting with staff on the accounts and what needed to be done and always encourage my team and give them thanks for there hard work.
