Elise Kim

Experienced with hospitality and retail with a track record of providing helpful and friendly customer service. Utilized strong communication skills to ensure smooth interactions with guests. Created a clean and organized environment to maintain customer satisfaction. Prioritized resolving any complaints in a professional manner to maintain customer loyalty.

Beauty Advisor at Sephora (2025-10 – 2026-04)

• Answered client questions and addressed their concerns, encouraged new clients to sign up for our rewards program and making sure everyone feels welcome
• Developed an extensive knowledge on beauty products, including their ingredients, benefits, and how to use
• Demonstrated strong communication skills to form relationships with clients
• Collaborated effectively with coworkers
• Maintained a clean and organized store

Hostess at Jade Grille (2022-01 – 2024-08)

• Took orders and reservations by phone, answered questions, and seated guests
• Maintained the cleanliness of the restaurant by vacuuming, wiping windows and menus, cleaning tables, and organizing the hostess stand
• Enhanced customer satisfaction by greeting and seating guests promptly

Hostess at Tocayo (2023-12 – 2024-03)

• Answered customer questions about hours, seating, and menu information
• Assisted in maintaining a clean environment by cleaning tables and setting up for the next guests
• Resolved any complaints while maintaining a professional demeanor
• Assist wait staff by taking initial drink and food orders and relaying to bartenders and waitresses

Front Desk at Mecka Fitness (2022-07 – 2022-12)

• Prioritized keeping the front desk and lobby organized and cleaned
• Provided tours of the facility to possible new members
• Handled any sales and membership sign ups
• Took food and drink orders and then prepared them
• Helped instructors set up for their next class
• Answered questions regarding class types, policies, and different membership options

highschool diploma – Mt Lebanon Highschool (2020-08 – 2024-06)

Bachelors Degree – Arizona State University (2024-08)