Product Owner/Sr QA Analyst - Bank Of America (BOFA) - Plano, TX
(2025-06 - 2026-06)
My responsibility was to examine documentation, to ensure compliance with regulatory standards and bank policies. They act as a second line of defense, evaluating the quality of legal and compliance processes, identifying risks, and ensuring accurate document production and payment processing.
- Gathering business requirement documents, Document into test case scenarios
- Analyzing attorney work products, ensuring regulatory adherence, auditing files for quality standards, and identifying process risks, often requiring experience in legal compliance operations
- Conducting detailed file reviews of required documents for accuracy, quality, and adherence to company policies
- Applying to ensure regulatory compliance, identifying potential risks, and reporting findings
- Using internal bank systems, managing caseload data, and utilizing analytical tools to track, review, and report on file progress
- Review test scripts and procedures, navigate the procedure and follow the instructions through a variety of systems to see if the script results are as expected
- Responsible for accurate and timely test execution, as well as results aggregation/dissemination
- Key responsibilities include executing high quality testing in accordance with the test script
- Documenting, and escalating defects, follow up till defects are resolved
- Responsible for preliminary reporting, and analysis of results
- Executes high quality testing in accordance with the test script
- Did UAT to ensure application is working as expected
- Coordinated with team on Wire Transfers to ensure payment sent by a business to credit a receiving party
- Coordinated with team on Instant Transfers [via Real Time Payments (RTP)instant transactions are immediate methods of payment sent by a business to credit a receiving party
- Coordinated with teams on payments through Zelle is a fast and easy way to send and receive money
- Good exposure in previous projects testing B2C Business-to-Consumer (B2C) for recurring payment, billed monthly and daily use by credit, Debit cards in person or online
- The newest electronic funds transfer method, near instant transactions are used by digital payment platforms and mobile apps like Venmo, PayPal, Cash App, Apple Pay
- Generating test data that accurately represents the diverse range of ISO 20022 payment messages, including different payment types, currencies, and country-specific requirements
- Managing test data security and compliance with data privacy regulations to Ensure that test data management practices adhere to data security and privacy regulations
- (PCI-DSS) that protects cardholder data and ensures secure payment transactions
- Establish efficient test data provisioning and refresh mechanisms to ensure the availability of up-to-date and consistent test data across different testing stages
- Identify the critical payment flows, such as customer credit transfers, direct debits, and cross border payments, which will be impacted by the ISO 20022 transformation
- Defining test objectives and success criteria aligned with business requirements -Establish clear test objectives and success criteria that align with the business requirements and expected outcomes of the ISO 20022 transformation
- Define a realistic timeline for testing activities, considering the dependencies, milestones, and critical path of the overall transformation program
- Did Integration, functional, regression, UAT testing
- Validated client relationship management (CRM) Commerce Cloud, Financial Services product using Salesforce
- Test planning: write test cases from user stories/acceptance criteria
- Functional testing: Leads/Accounts/Opportunities, validation rules, flows, approvals
- Regression testing: releases, patches, and config changes across orgs/sandboxes
- Integration testing: APIs, middleware (like MuleSoft), data sync, error handling
- Data testing: imports, dedupe, field mapping, sharing rules, data quality
- Security testing: profiles/permission sets, role hierarchy, record-level access
- UAT support: coordinate with business users, triage defects, confirm fixes
- Defect management: log/track bugs, retest, document root cause patterns
- Release readiness: smoke tests in staging, deployment validation, post-release checks
- Risk-based testing prioritizes testing efforts impact of potential failures in the payment system by identifying and focusing on high-risk areas, such as critical payment flows, security vulnerabilities, and regulatory compliance, risk-based testing helps optimize testing resources and minimize business risks
- API testing with POSTMAN to improve test coverage and enable continuous testing practices Impact of ISO 20022 on existing payment systems and processes, Interoperability, and backward compatibility
- Good understanding of Demand Deposit Account (DDA) also known as a checking account, a DDA is a fundamental component of banking and payment systems
- Good understanding of General Ledger (GL) GL is a master record that contains all of a business or organization's financial transactions
- Created documentation and test metrics, Used Confluence for documentation and Test case management
