Assistant General Manager / Office Manager at WAIKIKI BANYAN APARTMENT OF ASSOCIATION OWNERS (2025-08 – 2026-07)
876-unit residential property
- Oversee daily operations across office, administrative, and maintenance functions for a large-scale property.
- Maintain 800+ owner records and manage relationships with more than 120 agencies.
- Handle invoicing, electrical submetering and billing, commercial rent collection, compliance citations, and administrative documentation.
- Assist with development of 30-year capital expense budgets; support annual budgeting and financial planning.
- Attend and contribute to board, owner-agent-contractor, and cross-departmental meetings; present vendor proposals and coordinate with board members and legal counsel.
- Coordinated staff events and supported emergency response efforts with first responders.
- Managed $10M+ capital improvement project (recreation deck and garage spalling), including contractor payments (up to $1M+), document control, and project coordination.
- Led emergency response and communications for $600K+ electrical bus duct replacement; coordinated with contractors, insurers, and state officials.
- Directed 2025 Level 1 reserve study and built 30-year capital plan for 2026 budget.
- Organized 2026 annual owner general meeting; secured 50%+ quorum (438 proxies).
- Streamlined operations by rewriting administrative procedures and implementing online payment systems with IT teams.
Administrative Assistant at WAIKIKI BANYAN APARTMENT OF ASSOCIATION OWNERS (2024-05 – 2025-08)
- Supported daily operations of office, providing administrative support to executive leadership and the Board of Directors through schedule management, correspondence, documentation, records management, and data tracking.
- Assisted in the coordination of capital improvement projects exceeding $15M in total value, collaborating with board members, staff, contractors, insurance representatives, and legal counsel on major building initiatives.
- Implemented the Condo Control owner communication platform, creating and onboarding 1,500+ accounts for owners, agents, tenants, and staff.
- Managed organization, recordkeeping, and access control for 500+ owner storage lockers.
- Participated in monthly Board meetings, gaining experience in condominium association governance, operations, and project planning.
Environmental Specialist I at TRIUMVIRATE ENVIRONMENTAL (2024-01 – 2024-04)
- Managed waste disposal of hazardous, non-hazardous, biomedical and sharps
- Provided onsite support services for hazardous waste management
- Completed inspections of central and satellite accumulation areas
- Inspected eyewash stations, showers, and fire extinguishers for compliance
- Prepared waste shipments that adhere with the Department of Transportation regulations
- Compile necessary documentation and oversee management of waste shipments to ensure safe handling and disposal thereof.
- Documented and complied with necessary procedures for proper disposal of waste
- Fostered strong relationships with clients in the Environmental, Health, and Safety (EHS) departments
- Followed Hazardous Substance Assessment Program (HASP) and complete Statements of Work (SOW) to manage risk and ensure the safety and compliance of waste disposal
Childcare Provider at CHILDCARE PROVIDER (2023-08 – 2023-12)
- Cared for an infant in a private home, providing a safe, clean, and supportive environment.
- Followed daily routines for feeding, naps, playtime, and overall well-being.
- Maintained open communication with parents to ensure consistent care and support.
Associate (part-time) at LUCKY DOG VOLLEYBALL (2022-02 – 2023-04)
- Ensured the efficiency and organization of the inventory system
- Managed packaging and preparation of outgoing shipments for on time deliveries
- Enhanced the overall operation efficiency and success
Youth Camp Counselor at UNC GREENSBORO CHRIS RICH SOCCER CAMP (2022-07 – 2023-06)
- Supervised and coordinated drills, games, and activities to enhance enjoyment of the sport
- Encouraged participation and fostered an inclusive environment where everyone felt valued and supported
Interior Architecture Design Intern at IS DESIGN (2022-06 – 2022-06)
- Shadowed employees on their respective projects that provided me valuable insights into various aspects of project management, client communication, regulatory compliance, and teamwork.
Intern to the Children's Ministry Director at The King's Chapel (2020-06 – 2020-08)
- Attended and worked weekly services on Sundays, taught and took care of the children's ministry during the services
- Wrote and recorded 3 months of Sunday service lessons for the Children's Ministry
- Organized and directed and ice cream social at the newly built playground for the Children's Ministry
