Elizabeth Fichter

Great customer service and giving amazing service to guest Handling money and other forms of payment Doing side work, running food, helping my other coworkers

Bartender/Shift Manager - Buffalo Wild Wings - Allentown, PA

(2023-02)

• Great customer service and giving amazing service to guest
• Handling money and other forms of payment
• Doing side work, running food, helping my other coworkers
• Also handling food and drinks and working behind the bar
• Preparing alcoholic beverages
• Preparing bar items
• Making sure server/bar stations are stocked

Policy Holder Services Representative - Davies Life and Health - Palmerton, PA

(2024-11 - 2025-05)

Claims rep, assistant in policy holder's account, file documents, take calls and transfer calls properly, initiate a claim, assist with sending proper documents, handling amount reimbursement to clients and care companies and facilities.

Cosmetologist/Hair Stylist - SmartStyle - Lehighton, PA

(2024-03 - 2024-09)

• Hair cuts for women,men,kids
• Variety of hair services
• Handle cash and card payments
• Scheduling appointments

Customer Service Representative - GEODIS - Breinigsville, PA

(2021-11 - 2022-12)

• Gather and prepare work orders for current shift and next day shift
• Gather missing materials
• Prepare private orders for customers
• Prepare hourly reports and checklist
• Inventory
• Picking
• Packing materials

Medical Assistant - St. Luke's University Health Network - Orefield, PA

(2021-05 - 2021-11)

• Assist with office duties
• Precertification/ prior authorizations
• Vitals and updating patients charts/records
• Inventory
• In office testing
• Vaccines
• Refill medications, write scripts and referrals
• Phlebotomy
• Collecting specimens

Medical Assistant - Manzella Family Healthcare - Palmerton, PA

(2020-06 - 2021-05)

• Assist with office duties
• Precertification/ prior authorizations
• Vitals and updating patients charts/records
• Inventory
• In office testing
• Vaccines
• Refill medications, write scripts and referrals

Home Health Aide - Home Helpers - Walnutport, PA

(2020-04 - 2020-07)

• Assisting client in daily activities
• Helping client go to the bathroom, daily hygiene and bathing
• Assisting client with mobility
• Medication assistance
• Prepare meals

Delivery Driver - Dominos - East Greenville, PA

(2019-01 - 2019-07)

• Answering phone calls
• Helping take the food out of the oven and properly packaging the items
• Handling cash and credit cards
• Delivering food to customers at a timely manner

Inbound Lead - Kane Is Able - Allentown, PA

(2018-04 - 2018-12)

• Handling paperwork
• Dealing with customers, clients and truck drivers
• Leading the inbound side of the floor and giving everyone direction

Server - Applebee's - Allentown, PA

(2016-08 - 2018-08)

• Having great customer service and giving amazing service to guest
• Handling money and other forms of payment
• Doing side work, running food, helping my other coworkers
• Also handling food and drinks and working behind the bar

Cosmetology (Technical school) - Cosmetology - Metro Beauty Academy (2023-03 - 2024-01)

Medical Assistant (Certification) - Medical Assistant - Lincoln Technical Institute (2019-01 - 2019-11)

High school diploma or GED