Manager, Privacy, Risk & Compliance - TIAA - Jacksonville, Florida
(2023-07)
- Assess, validate, and monitor the design and execution of the Privacy framework to ensure robust, effective management of privacy risks
- Advise in the design and execution of strategic privacy risk and compliance assessments
- Partner with Privacy Office to provide a unified approach to address privacy risks present across organization
- Advise various management teams of initiatives that impact Privacy to assist them in decision making
- Identify areas in the organization that are vulnerable and assist in developing corrective action plans to remediate gaps
- Assist in design and execution of strategic privacy risk and compliance assessments
- Identify and develop Privacy controls
- Develop, maintain and present Privacy Risk Scorecard
- Assist in the maintenance of the annual Enterprise Compliance Risk Assessment
- Prepare and present organization's privacy risk and compliance programs to management
- Develop and execute the annual Privacy Compliance Monitoring and Testing Program
- Provide effective second line of defense and collaborate with business partners with regard to evidentiary documentation in response to requests for further discussion regarding privacy risks identified within businesses
- Provide clear feedback to business partners and assist in the development of mitigation action plans when issues arise and maintain developments in Archer regarding these issues
- Develop and strengthen partnerships across all lines of business with cross-functional stakeholders to assess and review privacy impacted areas to ensure gaps are addressed
- Draft, distribute and present reports on privacy risks and operational metrics for leadership committee reporting
- Effectively utilize knowledge and understanding of domestic and international privacy laws (i.e., GLBA, LGPD, CCPA, GDPR, TCPA, CANSPAM and the FCRA)
- Provide key role with Regulatory Change Management and proactively improve company-wide processes and procedures to stay current with regulatory changes and company policies
Sr. Compliance Associate - TIAA - Jacksonville, Florida
(2019-05 - 2023-07)
- Conduct research to maintain compliance with Transaction with Affiliates, Regulation W and Volcker Rule 2.0
- Support the transition of monitoring responsibilities regarding Volcker, Regulation W and Transaction with Affiliates
- Manage and maintain Master Entity List with regards to Transaction with Affiliates and Volcker Rule 2.0
- Manage and maintain Covered Funds List with regards to Volcker Rule 2.0
- Assist with development of training of Transaction with Affiliates, Regulation W and Volcker Rule2.0
- Coordinate and facilitate enterprise-wide training of Transaction with Affiliates, Regulation W and Volcker Rule 2.0
- Develop Annual Monitoring Plan for HR compliance monitoring
- Facilitate meetings with Business Partners to coordinate scope of monitoring projects
- Facilitate meetings with Business Partners to develop MAPs for issues (when found)
- Utilize Excel to generate reports from different HR monitoring projects to analyze data and apply information for more efficient processes
- Collaborate with HR business partners to provide status updates on projects
- Utilize and maintain Archer with regards to compliance monitoring, MAPs and issues
- Research various platforms and utilize information to update and maintain Regulatory Change Management
- Assist and facilitate regular meetings with Legal, Risk and Compliance to discuss all Regulatory Changes and assist with development of processes needed to maintain compliance with Regulatory Changes
- Coordinate and facilitate meetings with business partners to maintain compliance with Privacy issues and Records Management related to HR Compliance
Paralegal II – Banking, IP, Litigation, Labor and Employment, Privacy - TIAA Bank - Jacksonville, Florida
(2014-10 - 2019-05)
- Manage caseload of escalated legal, litigation, privacy and employment related matters
- Attend hearings and prepare memorandum summarizing outcome of hearings
- Utilize Excel to generate spend reports from numerous employment labor matters and analyze data and apply information for more efficient law firm billing and budgets
- Utilize Excel to generate reports from privacy and security matters and analyze data and apply information to update and improve policies and procedures
- Utilize matter management platforms to generate and maintain status reports
- Research financial programs and services provided by competitors and present findings to the managers to provide better vendor service
- Coordinate and facilitate legal meetings with managers and directors to provide status updates on projects
Legal Assistant - Heekin, Malin & Wenzel, P.A. - Jacksonville, Florida
(2013-06 - 2014-10)
Paralegal, Hearing Coordinator - Rogers Towers, P.A. - Jacksonville, Florida
(2011-09 - 2013-06)
- Manage caseload of escalated litigation matters
- Perform research on legal and loan issues
- Conduct extensive legal research, including summarizing medical records and depositions
- Utilize matter management platforms to research and analyze litigation information to prepare pleadings
Dir of Executive Services, Human Resource Manager - Infusion Technologies, LLC - Jacksonville, Florida
(2008-07 - 2011-09)
- Hire, train and manage staff of 50+ employees
- Provide all employee benefits administration
- Utilize database to provide cost-effective and precise solutions to complex cases
- Develop relationships with appropriate business partners to secure customer service management as well as vendor management relations
Consultant/Financial Analyst - Administar Services Group, Inc. - Jacksonville, Florida
(2005-04 - 2007-07)
- Daily update of ledgers, including account receivables, account payables, client and general ledgers
- Utilize database to track, coordinate and analyze financial data
- Prepare, analyze and interpret financial reports and statements to present findings to upper management to exceed goals
