Elizabeth Martinez

Experienced Assistant Manager with a strong background in retail and food service operations. Skilled in shift management, team leadership, inventory control, staff scheduling, cash handling, customer service, and employee training. Proven ability to support daily store operations, maintain high service standards, and help drive sales and team performance in fast-paced environments.

Store Manager and Assistant Manager at Cricket Wireless (2019-01 – Present)

• Led day-to-day store operations while supporting sales and customer service goals
• Managed inventory, merchandising, and store performance to improve productivity
• Assisted customers with product selection, account setup, and service solutions
• Trained and supported team members to maintain service quality and sales standards
• Planned and coordinated community events to help promote sales and community involvement
• Trained staff on daily procedures and operational expectations

Assistant Manager at Boudoir Noir (2022-02 – 2023-01)

• Supervised daily store operations and supported staff throughout each shift
• Managed cash drawers, completed inventory counts, and helped maintain accurate stock levels
• Maintained store appearance, organization, and customer service standards
• Assisted with operational issues and supported a smooth, efficient workflow

Assistant Manager at Scooters Coffee (2021-12 – 2022-04)

• Managed shift operations, employee scheduling, inventory counts, truck orders, and deposits
• Supported team performance in a fast-paced customer service environment
• Helped maintain quality, cleanliness, and efficient service during busy periods

Assistant Manager at VP Racing Fuel (2018-05 – 2018-12)

• Oversaw daily retail operations including stocking, store orders, and floor organization
• Supervised team members and helped maintain productivity, service, and store standards
• Monitored inventory and supported accurate ordering to keep merchandise available
• Helped create a clean, organized, customer-ready store environment

General education – Bellmont High School (2010-08 – 2014-06)