Elizabeth McManamy

Experienced international professional with team management and project management experience. Builds solid relationships through strong problem-solving and leadership abilities. Introduces process improvements with superior communication and sharp process analysis skills.

Adept at various VMS tools in an MSP setting with a varied recruitment background. Fluent in Spanish and Portuguese with formal business translation and interpreting experience in a school setting. Skilled at leading dynamic, interactive classroom groups, as well as providing targeted academic support.

Spanish and Portuguese Language Interpreter - North Attleboro Schools - North Attleboro, MA

(2023-10)

• Provide interpreting at parent teacher conferences
• Interpret for school IEP meetings
• Interpret for new student school registration process with newcomer population
• Facilitate new student/family school tours in Spanish and Portuguese
• Co-lead weekly newcomer school social emotional groups at the middle school, high school and elementary schools

Head of Marketing and Social Media - Excellence Painting - North Attleboro, MA

(2019-01)

• Create weekly digital marketing content and promotions
• Build online company profile and social media presence
• Develop company logo and marketing ads, signs, brochures, fliers, business cards and apparel
• Create job proposals and manage incoming customer inquiries

Senior Program Professional - Manpower Group Solutions RPO - Blue Cross Blue Shield (TAPFIN), North Attleboro, MA

(2016-01 - 2019-12)

• Manage various aspects of the Contingent Workforce Solutions program for Blue Cross Blue Shield in North Carolina (BCBSNC) across 3 locations
• Manage the day-to-day job requisition fulfillment process in a consultative manner with Hiring Managers on business needs and strategies.
• Create and maintain new job requisitions and interview scheduling/tracking in Fieldglass Vendor Management System (VMS)
• Hold role out calls with the client and suppliers to review new job requirements including supplier job requisition fulfillment and SLA compliance
• Negotiate contract bill rates on behalf of client for a total program savings to client in 2017 of $800,000
• Supplier Management – hold status calls with suppliers, day-to-day issue resolution, including contractor performance, payment/timesheets, and contractor rates
• Build out group interview schedules for hiring managers and suppliers
• Develop, streamline and maintain new and existing operations processes and supporting documentation
• Conduct Fieldglass training web-ex seminars for all new BCBS hiring managers

International Program Professional - TAPFIN/MANPOWER - Yahoo (TAPFIN), North Attleboro, MA

(2014-01 - 2015-12)

• Oversee hiring positions for Yahoo's Contingent Workforce Solutions program in North America and Latin America
• Manage the day-to-day job requisition fulfillment process in a consultative manner with Hiring Managers on business needs and strategies.
• Subject specialist in contractor hiring process and technology for hiring managers
• Validate incoming orders with the client to insure complete understanding of order requirements
• Distribute orders to the tiered suppliers according to program SLA's
• Manage order fulfillment for new contingent workers including review and shortlist candidate-resumes for hiring managers
• Negotiate contract bill rates on behalf of client
• Supplier Management – conduct requisition roll out and prioritization status calls with suppliers, day-to-day issue resolution, including contractor performance, payment/timesheets, and contractor rates
• Carry out monthly and ad-hoc vendor invoicing validation in Latin America
• Develop and roll out multilingual training materials via web-ex training sessions for Latin American vendors, Yahoo Hiring Managers and Yahoo Accounts Payable according to program guidelines
• Participate in reporting and analytics and quarterly performance reviews with the client and the suppliers
• Manage and meet/exceed client SLA's, KPIs and program deliverables

Program Specialist - TAPFIN/MANPOWER - CVS Health (TAPFIN), Woonsocket, RI

(2012-01 - 2015-12)

• Oversee contingent workforce hiring as on-site MSP for CVS Health companies using VMS tools
• Manage contingent hiring for corporate Retail headquarters and Specialty Medicine (PBM)
• Selected by leadership to be the central point of contact for acquired Coram Infusion Company. Territory includes Northeast, Mid-Atlantic, Southeast, US and Puerto Rico
• Partner with site leaders and department heads to meet time sensitive workforce planning goals
• Carry out Fieldglass VMS training for new hiring managers
• Collaborate and problem-solve with Human Resources Leaders on personnel issues
• Manage vendor performance and drive program deliverables within targeted timelines and budgets

Recruiter/Senior Account Manager - AstraZeneca (RANDSTAD) R&D and Manufacturing Sites - Westborough and Waltham, MA

(2008-01 - 2012-12)

• Co-manage multimillion dollar account providing superior staffing solutions and customer service for leading international pharmaceutical company
• Recruit and place specialty contractors in various positions (i.e., research scientists, lab technicians, finance, HR, administrative, manufacturing production operators, mechanical and QC technicians, process facilitators and engineers) at four client sites
• Partner with hiring managers to determine and maintain budget targets
• Develop creative job postings and sourcing strategies to attract top candidates
• Use PeopleSoft database to source, screen, track and hire employees as well as maintaining job orders and client information
• Perform in depth reference checks and background screenings including drug testing and criminal checks
• Manage vendor agreements and invoicing
• Schedule interviews and present verbal and written offers of employment
• Conduct new employee orientation and on-boarding, including benefits information and I-9 e-verify program
• Work with department managers to carry out performance evaluations, coach employees on job performance and policy issues
• Manage weekly payroll and billing for up to 100 contract employees
• Report and maintain accurate documentation for unemployment and workers' compensation claims
• Develop and implement strategic and creative employee retention programs

Translation Recruiter - Linguistic Systems, Inc. - Cambridge, MA

(2002-01 - 2008-12)

• Recruit and assign domestic and international contractors for freelance translation and interpreting work
• Screen high volume of resumes matching applicant experience to specific job needs
• Negotiate payment terms and rates, administer and evaluate translation tests
• Create and maintain database of translators and interpreters
• Streamline contractor hiring procedures by introducing technological and procedural improvements, including design of website application resulting in decrease in hiring time by up to one month
• Perform regular on-line searches and create job board postings for ongoing and urgent recruitment needs

Project Manager - Harvard Translations/Lionbridge Technologies, Inc. - Cambridge, MA

(2000-01 - 2001-12)

Position eliminated with company takeover post 9/11

• Manage and develop multiple translation, localization and internationalization projects for various Fortune 500 clients in various industries (finance, life science, legal, sports).
• Co-manage accounts valued over $1 million annually consistently reducing delivery time and gaining more business
• Develop and maintain MS Project timelines for up to 10 simultaneous projects, negotiate vendor rates and communicate regularly with clients throughout project duration
• Supervise and approve work performed by both internal and external groups to meet deadlines

Manager, Spanish Translation Department - Veritas Credit Corporation - New Haven, CT

(1997-01 - 2000-12)

• Created new department through hiring, training and supervising team of 5 individuals including Spanish translators and credit analysts
• Tracked volume of incoming translation files and department output to generate monthly progress reports used to determine internal hiring needs
• Implemented technical tools to facilitate more efficient translation and quicker turnaround for domestic and international clients
• Performed final quality control of business trade reports before sending to clients worldwide

MS - Counseling - University of Massachusetts, Boston

BA - Spanish - Dickinson College

Intermediate German Language Study - Goethe Institute

Study Abroad - University of Málaga