Ellie Diaz

Accomplished shop lead with 5 years of experience in team leadership and operational management within a fast-paced environment. Demonstrated expertise in staff training, inventory management, and maintaining high standards of cleanliness. Proven ability to enhance team performance and operational efficiency, complemented by hands-on experience in dog handling and daycare settings. Eager to leverage leadership skills and passion for animal care in a dedicated role.

Work authorization: Authorized to work in the US for any employer

Barista - Dutch Bros Coffee - Hollister, CA

(2021-12 - 2026-09)

• Advanced from Barista to Shop Lead over 4 years by demonstrating leadership and commitment to team success
• Oversaw crew operations as Shift Lead, ensuring all team members remained on task and shifts ran smoothly
• Placed and managed stock orders as Shop Lead, maintaining inventory accuracy and product availability
• Maintained high standards of cleanliness and organization by assigning and monitoring daily chores
• Educated crew members on operational expectations, resulting in consistent stand appearance and improved team performance

High school diploma or GED - San Benito High School (2018-08 - 2022-06)